Data Protection Engineer | IT Infraestructure Company | πŸ“US

Prometeo Talentβ€’Chicago, DC
β€’Hybrid

About The Position

Prometeo Talent is seeking a senior, architecture-minded Data Protection Engineer for a company that offers data protection, disaster recovery, and IT infrastructure solutions. This role involves designing and implementing solutions for complex environments, acting as the final technical authority, and collaborating directly with customers across various industries to solve challenging design and support issues. The engineer will also serve as an escalation path for support teams and is expected to be deeply technical, enjoy architecting resilient systems, and genuinely enjoy working with people.

Requirements

  • 8+ years of experience in similar roles working with the technologies listed below
  • Windows and Linux administration
  • VMware vSphere
  • IP networks
  • Cloud platforms (AWS / GCP / Azure / OCI)
  • Scale-out storage (Qumulo / Isilon / NetApp)
  • Data Protection / Backup & Recovery software (Cohesity, Rubrik, Commvault, Veeam, Keepit, Zerto). Experience with any one of these transfers well; our environment runs on Cohesity.
  • Experience as a System Architect / Administrator
  • Experience as a Storage Architect / Administrator
  • Experience as a Backup Architect / Administrator
  • AI dev/coding agents
  • Strong, professional English communication skills.

Nice To Haves

  • Familiarity with Git / version control
  • Familiarity with M365 / Entra
  • Familiarity with infrastructure-as-code (Terraform, Ansible, Packer)
  • Familiarity with Kubernetes

Responsibilities

  • Size, architect, and design data protection, disaster recovery, and scale-out storage solutions for a variety of workloads and clients.
  • Bring new products and processes to life to meet customer demand, improve service SLAs, and minimize availability and recoverability gaps.
  • Serve as the escalation point for L1, L2, and L3 support engineers.
  • Work directly with customers to solve the most challenging design and support issues, and provide clear action plans that put them at ease.
  • Automate the collection of backup system health, backup and recovery jobs, and general environment status; streamline repeatable tasks and processes.
  • Monitor backup systems and performance, identify issues that need attention, troubleshoot, and resolve.
  • Troubleshoot outages and perform root cause analysis to prevent recurrence.
  • Configure access using a least-privileged approach, audit, and ensure adherence to policies and procedures.
  • Communicate upgrade and rollback plans, and execute upgrades.
  • Communicate with clients, understand their needs, and build lasting trust.
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