Data Processing Specialist

Graphic Village•Cincinnati, OH

About The Position

The Data Processing Specialist performs technical work supporting List Services operations. The role evaluates, processes, and prepares address data for mailing activities in the retail, catalog, publication, and direct mail markets. The position uses custom and third-party software to prepare customer data, standardize addresses, remove duplicate records, and produce files for manufacturing and mailing. It also requires following HIPAA policies and procedures. The position generally operates in a professional office environment and may frequently involve work with employees in production areas. It is full-time, with a standard schedule of 40 hours per week. Overtime may be required depending on business necessity.

Requirements

  • High school diploma or equivalent.
  • 2–3 years of direct mail or print industry experience.
  • Knowledge of Microsoft Office products, especially Excel and Word.
  • Working knowledge of file formats and types such as .csv, .txt, and .dbf.
  • Excellent computer and data processing skills acquired through certification and/or previous job training.
  • Excellent written and verbal communication skills.
  • Ability to work in a team environment.
  • Good decision-making skills.
  • Strong analytical and problem-solving skills.
  • Ability to remain calm and focused under pressure and tight timelines.
  • Knowledge of address components.

Nice To Haves

  • Knowledge of BCC, Mail Manager, or similar software.
  • Knowledge of using presorted mailing lists in accordance with USPS regulations.

Responsibilities

  • Interpret job instructions and perform required data and mail preparation production processes.
  • Review job instructions for accuracy and completeness and, when discrepancies are found, facilitate creation of new instructions with a List Services Representative.
  • Estimate job completion dates, communicate job progress through production processes, and update the production schedule.
  • Evaluate customer input data and convert it into a usable internal house format using custom and third-party software.
  • Perform record selection, field parsing, record splitting, data standardization, removal of extraneous data, data appending, and identification and correction of floating data.
  • Standardize addresses using CASS address-matching software to ensure data integrity and improve mail deliverability.
  • Review before-and-after address versions and interpret software status and error codes to validate results.
  • Set matching and priority criteria to eliminate duplicate addresses using custom and third-party software, and review record matches to determine whether the best records were selected.
  • Prepare mail using PAVE-certified software to achieve optimal postage discounts.
  • Lay out and format data to manufacturing and customer requirements for output to labels, an inkjet printer file, or an electronic file.
  • Understand and follow HIPAA policies and procedures.
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