DATA PROCESSING

Imperial Trading•Bossier City, LA

About The Position

To support the overall organization by accurately and effectively insuring that all customer’s orders are transmitted, checked and verified before picking.

Requirements

Computer experience required.
Microsoft Office (word, excel, etc).
Must have problem solving capabilities.
Must be organized and detail oriented when relaying information.
10 Key by Touch.
Work under tight deadlines.
Good mathematical aptitude.
Excellent written skills.
Excellent verbal communication.
High School Degree or Equivalent
Must be in your current position for at least 6 months

Nice To Haves

Experience with AS400 preferred.

Responsibilities

Uploading all customer’s orders
Reading each customer’s order to ensure accuracy
Identifying issues on orders
Editing customer’s orders as needed and making changes in AS400
Calling customers with questions, concerns, problems, etc.
Research problems, take appropriate action, follow up with any trends
Pick, assemble & invoice current day customers.
Support the sales team with price books, shelf tags, etc
Handle all customer requests on ordering unit (Cipher unit).
Keep inventory & repair log of Cipher Units.
Adhere to professional and courteous treatment of all customers, both internal and external.
Follow up to ensure all customer issues will be resolved as quickly and accurately as possible.