Data Processing Specialist

UGI Corporation•Seven Hills, OH

1d•Onsite

About The Position

This position consists of set-up and processing data for customer accounts, billing, adjustments, and reporting. It could include reviewing customer accounts within SAP and processing credits, refunds, charges, etc.

Requirements

Proficient knowledge in Microsoft Office and windows-based computers
Proficient within CRM and SAP
Ability to navigate network and internet
A positive attitude with ability to work in a team environment
High level of accuracy and attention to detail
Ability to analyze data and think critically
Ability to multi-task / work in a dynamic environment
Ability to type at a minimum of 35 WPM
Confidence in decision-making ability
Customer-centric attitude
Strong communication skills

Nice To Haves

Prior work in Data Processing and/or Accounting environment a plus
Experience working with SAP a plus

Responsibilities

Performs data entry and data quality functions within CRM and SAP
Inputs master data requests into system for new customer accounts and makes changes to account master data as requested
Accurately maintains customer master data and information in SAP through accurate data entry and monitoring
Reviews and processes incoming CRM cases with contracts and documents, delivery updates, forecast errors and exceptions, and some billing disputes
Provides updates to status of requests
Interacts with department management and field operations on an as-needed basis in order to accomplish assigned tasks
Other data processing/administrative duties as assigned