Data Processing Specialist
About The Position
This role is responsible for processing customer orders accurately and efficiently, reviewing orders for completeness, resolving discrepancies, and preparing necessary documentation such as invoices and credits. The specialist will also generate reports to support data analysis, create customer-specific pricing and product tags, and assist with order tracking and workflow management. A key aspect of the role involves communicating with customers regarding their orders, pricing, and account inquiries, as well as collaborating with internal departments to ensure timely order fulfillment. The position also requires learning multiple functions within the department for backup support and identifying opportunities for process improvement and efficiency gains.
Requirements
- 2+ years of experience in data processing, order entry, customer service, office administration, or related business operations
- Experience with Microsoft Excel, including formulas and data management
- Experience working with order management, or business software systems
- Experience supporting multiple departments or workflows
- Strong attention to detail and commitment to accuracy
- Excellent organizational and time management skills
- Proficient Microsoft Excel skills
- Ability to learn new systems and processes quickly
- Professional communication and customer service skills
- Strong problem-solving abilities
- Self-motivated and dependable
Responsibilities
- Process customer orders accurately and efficiently
- Review orders for completeness and resolve discrepancies
- Prepare invoices, credits, and related documentation
- Generate reports and support data analysis needs
- Create customer-specific pricing and product tags
- Assist with order tracking, delivery documentation, and workflow management
- Communicate with customers regarding orders, pricing, invoices, and account questions
- Collaborate with internal departments to ensure timely and accurate order fulfillment
- Learn multiple functions within the department to provide backup support when needed
- Identify opportunities to improve processes and increase efficiency
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
