Data Processing Associate - Clinical Lab Operations Invitae

Labcorp • San Francisco, CA

4d • Remote

About The Position

Labcorp is seeking a US Remote based Data Processing Associate to join its Invitae Genetics team! This role is integral to both the laboratory and customer support phases, contributing to a culture of open communication and patient-first focus. The Data Processing team members work with a sense of urgency and value the team above the individual.

Requirements

• High School Diploma or GED equivalent
• 1 or more years’ experience in healthcare, science, data processing, or related field
• Strong data entry and typing skills
• High level attention to detail with ability to problem solve
• Flexibility and ability to manage and adapt to changing priorities quickly
• Strong communication skills both written and verbal
• Experienced in managing multiple applications, using two monitors, with strong organizational skills
• Proficiency with remote collaboration
• Quiet, dedicated, distraction-free work from home space
• Reliable high-speed internet connection

Nice To Haves

• 1 or more years’ experience working in a genetic testing clinical laboratory
• 1 or more years’ experience working in a collaborative team environment
• Current or prior Invitae experience
• 1 or more years’ experience working in a metric/volume driven role
• Experience or knowledge of genetic testing or related field
• Proficiency with Salesforce, JIRA, or similar CRM/ticketing platforms

Responsibilities

• Perform Pre-Accessioning Order Processing activities including patient creation, order creation, and task creation for customer support teams (kit requests, missing information).
• Meet established SLAs and OKRs for pre-accessioning tasks.
• Perform Post-accessioning Order Processing activities including data entry of order information into Invitae systems, quality control of previously entered information, and task creation for customer support teams (kit requests, missing information).
• Communicate with Accessioning and Client Services teams as needed.
• Meet established SLAs and OKRs for post-accessioning tasks.
• Report maintenance.
• Compliance activities.
• Participate in team meetings and training.

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED