Data & Policy Coordinator (User Exp & Support))

UTHealth Houston•Houston, TX

19d

About The Position

The Data & Policy Coordinator manages the development, review, approval, and maintenance of information technology policies and procedures to ensure they are accurate, consistent, properly formatted, and reviewed on time. The role manages policy databases and the policy management system, coordinates IT policy committee activities, and provides administrative support to the Policy Committee. It also works with subject matter experts to identify gaps and improve policy documents, and provides education, training, and guidance to staff and authorized users on policy development and approval standards. The position supports policy governance through communication, document editing and formatting, and coordination of related procedures across departments. Employees must permanently reside and work in Texas.

Requirements

Associate's degree required; equivalent years of experience beyond the minimum experience requirement may be substituted for the required education.
At least 2 years of work experience in policy development, project management, and/or communications.
High accuracy and attention to detail.
Excellent communication skills and the ability to interpret and communicate policy.
Ability to exercise sound judgment in various situations.
Ability to manage and prioritize multiple assignments, work efficiently, and remain flexible when direction changes.
Knowledge of standard office software and general computer operations.
Ability to work on a multidisciplinary team.
Superior oral and written communication skills, including presentation skills and the ability to communicate complex subjects to non-technical groups.
Proven ability to solve problems effectively.
Must permanently reside and work in the State of Texas.
Must be able to meet the security-sensitive position requirements described in the posting, including maintaining the security or integrity of critical infrastructure if applicable.

Nice To Haves

Two years of experience working with IT policies in a healthcare or educational environment.

Responsibilities

Coordinate the creation, revision, review, and approval of information technology policies and procedures, ensuring they are properly formatted, consistent, and approved in a timely manner.
Establish and enforce standards for policy structure and content.
Review changes and amendments to existing policies and procedures to identify gaps and opportunities for improvement.
Work with subject matter experts to amend and update IT policies and procedures.
Coordinate maintenance of information technology policies in policy management software.
Develop educational resources and training for staff responsible for local departmental policies, including guidance on organization, retention, format, and support.
Train authorized system users, review and approve content, and educate staff on policy development and approval requirements.
Monitor policy revisions and procedure additions to ensure consistency across departments.
Remain knowledgeable about IT policies and procedures and manage the effects of changes to keep related documents consistent with revised policies and procedures.
Facilitate and participate in IT policy committee activities.
Provide administrative support to the Policy Committee and manage communications among managers.
Assist with editing and formatting relevant documents.
Perform other duties as assigned.

Benefits

100% paid medical premiums for full-time employees.
Generous time off, including holidays, a preventative leave day, vacation, and sick time, totaling approximately 37–38 days per year.
Increasing vacation accrual with length of service.
Longevity pay through monthly payments after two years of service.
Retirement/pension plan.
Free financial and legal counseling.
Free mental health counseling services.
Gym membership discounts and access to wellness programs.
Employee discounts, including entertainment, car rentals, and cell phones.
Resources for child and elder care.