Data Operations Specialist

Platte Valley Companies • Scottsbluff, NE

8d

About The Position

Provide operational support for all item processing activities in accordance with established procedures. Coordinate daily workflows to meet internal schedules and cash letter deadlines. Monitor and complete ATM deposit processing and maintain required documentation for balancing and audit purposes.

This role processes and verifies check items, researches and resolves ATM deposit discrepancies and exceptions, responds to internal customer inquiries, and helps ensure that tickets and chats in the Data Operations queue are handled promptly. The position also provides departmental backup and support as needed.

Requirements

• High school diploma or equivalent.
• Strong analytical and troubleshooting skills.
• Effective oral and written communication skills, including telephone etiquette.
• Ability to work varied hours as needed.
• Core competencies include decision-making, dependability, professional development, evaluation, interpersonal skills, prioritization, problem-solving, sales aptitude, and teamwork.

Nice To Haves

• A minimum of one year of experience in operations and/or accounting is preferred.
• Proficiency in keyboarding and computer applications is preferred.

Responsibilities

• Process incoming and outgoing check files, including in-clearing and returns.
• Balance and verify items to ensure accuracy and completion of processing.
• Monitor Encenta and complete ATM deposit processing; research discrepancies and resolve exceptions.
• Respond promptly and professionally to internal customer inquiries, providing accurate information and support.
• Serve as a departmental backup, assisting team members and supporting tasks as needed.
• Coordinate workflow to meet cash letter deadlines and ensure timely submission.
• Monitor, prioritize, and resolve tickets and chats submitted to the Data Operations queue in a timely manner.
• Maintain required documentation for balancing and audit purposes.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED