Data Operations Specialist

Platte Valley Bank • Scottsbluff, NE

7d

About The Position

The Data Operations Specialist provides operational support for item processing activities according to established procedures. The role coordinates daily workflows to meet internal schedules and cash letter deadlines, monitors and completes ATM deposit processing, and maintains documentation needed for balancing and audit purposes. The position also supports internal customers, researches processing discrepancies, and provides departmental backup as needed.

Requirements

• High school diploma or equivalent.
• Strong analytical and troubleshooting skills.
• Effective oral and written communication skills, including telephone etiquette.
• Ability to work varied hours as needed.
• Core competencies include decision-making, dependability, professional development, evaluation, interpersonal skills, prioritization, problem-solving, sales aptitude, and teamwork.

Nice To Haves

• A minimum of one year of experience in operations and/or accounting is preferred.
• Proficiency in keyboarding and computer applications is preferred.

Responsibilities

• Process incoming and outgoing check files, including in-clearing and returns.
• Balance and verify items to ensure accuracy and completion of processing.
• Monitor Encenta and complete ATM deposit processing.
• Research discrepancies and resolve exceptions.
• Respond promptly and professionally to internal customer inquiries, providing accurate information and support.
• Serve as a departmental backup by assisting team members and supporting various tasks.
• Coordinate workflow to meet cash letter deadlines and ensure timely submission.
• Monitor, prioritize, and resolve tickets and chats submitted to the Data Operations queue in a timely manner.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED