Data Operations Specialist

Leidos • Peoria, IL

2d • Hybrid

About The Position

Leidos is seeking a Data Operations Specialist to support and improve data workflows for Ameren Illinois’ award-winning Energy Efficiency Programs. This role sits at the intersection of data quality, program operations, and customer impact—ensuring that businesses and residents receive accurate incentives that help reduce energy usage and costs. This is more than a coordination role. You’ll play a key part in maintaining data integrity, identifying process improvements, and supporting a high-performing team that directly influences program success.

Requirements

• High School diploma with 1–3 years of experience in data operations, program coordination, or similar role.
• Strong attention to detail with a track record of maintaining high data accuracy.
• Experience working with Excel (sorting, filtering, formulas; pivot tables a plus).
• Ability to identify, investigate, and resolve data inconsistencies.
• Strong organizational and time management skills in a fast-paced environment.
• Clear communication skills and ability to work across teams.

Nice To Haves

• Bachelor’s degree in relevant field.
• Experience with CRM tools (Salesforce strongly preferred).
• Exposure to data reporting, dashboards, or process improvement work.
• Experience prompting Artificial Intelligence to complete tasks and reviewing quality of results for accuracy.
• Experience in energy programs, utilities, or incentive-based programs.

Responsibilities

• Own and improve the flow of program data from intake to reporting.
• Ensure accuracy, completeness, and consistency of program data across systems.
• Review and validate incoming applications and documentation for energy efficiency incentives.
• Identify data discrepancies, investigate root causes, and resolve issues proactively.
• Track program activity and support reporting used by internal teams and stakeholders.
• Support customer and partner inquiries related to applications and program data.
• Collaborate with cross-functional teams (engineering, program management, outreach).
• Identify opportunities to streamline workflows and improve how data is collected, managed, and reported.

Benefits

• Growth Path: This role is designed as a stepping stone into data analytics, program operations, or energy program management.
• Impact: Your work directly supports energy savings for thousands of customers.
• Team: Join a collaborative group known for developing talent and promoting from within.
• Stability + Purpose: Work on a long-standing, high-visibility energy efficiency program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED