Data Operations Specialist

Leidos•Peoria, IL

4d•Hybrid

About The Position

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like the kind of environment where you can thrive, keep reading! Leidos is seeking a Data Operations Specialist to support and improve data workflows for Ameren Illinois’ award-winning Energy Efficiency Programs. This role sits at the intersection of data quality, program operations, and customer impact—ensuring that businesses and residents receive accurate incentives that help reduce energy usage and costs. This is more than a coordination role. You’ll play a key part in maintaining data integrity, identifying process improvements, and supporting a high-performing team that directly influences program success.

Requirements

High School diploma with 1–3 years of experience in data operations, program coordination, or similar role
Strong attention to detail with a track record of maintaining high data accuracy
Experience working with Excel (sorting, filtering, formulas; pivot tables a plus)
Ability to identify, investigate, and resolve data inconsistencies
Strong organizational and time management skills in a fast-paced environment
Clear communication skills and ability to work across teams

Nice To Haves

Bachelor’s degree in relevant field.
Experience with CRM tools (Salesforce strongly preferred)
Exposure to data reporting, dashboards, or process improvement work
Experience prompting Artificial Intelligence to complete tasks and reviewing quality of results for accuracy.
Experience in energy programs, utilities, or incentive-based programs

Responsibilities

Ensure accuracy, completeness, and consistency of program data across systems
Review and validate incoming applications and documentation for energy efficiency incentives
Identify data discrepancies, investigate root causes, and resolve issues proactively
Track program activity and support reporting used by internal teams and stakeholders
Support customer and partner inquiries related to applications and program data
Collaborate with cross-functional teams (engineering, program management, outreach)
Identify opportunities to streamline workflows and improve how data is collected, managed, and reported