Data Operations Specialist

ImpelEl Dorado, AR

About The Position

Data Operations Specialist tags the data as Intents or Entities to improve AI’s understanding and is responsible for reviewing AI’s past conversations and reporting bugs.

Requirements

  • Excellent verbal and written communication skills.
  • Ability to multitask and thrive in a fast-paced (dynamic) environment.
  • English (Level B2 - C1).
  • Analytical Thinking.

Nice To Haves

  • Experience in Customer Service will be a plus.

Responsibilities

  • Tags data as Intents or Entities to improve AI's understanding.
  • Reviews AI's past conversations.
  • Reports bugs.
  • Maintains confidentiality of work-related issues, records, and company information.
  • Demonstrates a commitment to Diversity, Equity and inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating change.
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