Data Operations Specalist

Dupaco Community Credit UnionDubuque, IA
Onsite

About The Position

The Data Operations Specialist advances the Credit Union’s data capabilities by strengthening governance, improving team operating processes, and ensuring trusted data is delivered through reliable, well-managed releases. This role partners to uphold data standards, manage intake and prioritization, monitor data quality, and maintain clear visibility into work, capacity, and release readiness. Through disciplined process management and a focus on continuous improvement, this position helps to ensure data assets are accurate, compliant, and ready to support informed decision-making and member value.

Requirements

  • Bachelor’s degree in Computer Science, Computer Information Systems or equivalent experience.
  • 3+ years in data operations, data management or related field.
  • Proficient writing SQL queries.
  • Experience working with an ETL (Extract, Transform, Load) tool.
  • Experience in Snowflake cloud data platform, including performance optimization and security.
  • Ability to work with both structured and semi-structured data.
  • Ability to solve complex problems.
  • Strong interpersonal and communication (verbal & written) skills.

Nice To Haves

  • Experience pulling data from API’s.

Responsibilities

  • Support the data governance framework to ensure adherence to data standards, policies, and best practices.
  • Complete governance reviews, managed approvals process and perform compliance tracking.
  • Partner with Data Architecture and the Data Governance Program Manager to maintain consistent data definitions, standards, and lineage.
  • Design, implement, and improve team operating processes.
  • Align team processes with enterprise standards where applicable.
  • Administer and optimize Jira for the Data & Analytics team.
  • Define and enforce standards for tracking work, releases, and incidents.
  • Report on team performance, throughput, and bottlenecks.
  • Facilitate quality assurance reviews to confirm production adherence to data standards.
  • Establish and monitor data quality controls and validation practices.
  • Identify, triage, and coordinate resolution of data quality issues.
  • Verify certification and trust requirements before data asset release.
  • Manage intake for data requests, enhancements, and projects.
  • Triage incoming work to support prioritization and timely action.
  • Maintain visibility into pipelines, priorities, and capacity.
  • Manage the release lifecycle for data pipelines, models, and BI assets.
  • Facilitate the production readiness validation and sign-off.
  • Ensure versioning, documentation, and rollback procedures are maintained.
  • Perform other duties as assigned.
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