Data Operations Professional

Smart City Networks Career•Denver, CO

1d•Onsite

About The Position

Join the Team Powering the Nation’s Biggest Events At Smart City Networks, we don’t just support technology—we power the connections that make the biggest events in the country possible. For more than 40 years, we’ve been the behind-the-scenes technology partner for convention centers, trade shows, and conferences—supporting over 3,000 events annually, from Fortune 500 product launches to global political summits. With a national footprint and a team of more than 250 professionals, we provide the infrastructure and services that keep conversations going—securely, reliably, and at scale. About the Role As a Data Operations Professional, you will play a vital role in managing the technical infrastructure that keeps events and venues connected. You’ll be responsible for overseeing data network operations, ensuring reliable connectivity, and leading on-site teams in planning and installation efforts. Your expertise in network technologies will enable seamless execution of events and permanent tenant services. This is a hands-on technical role that requires a deep understanding of data networking, equipment management, and customer collaboration.

Requirements

1–3 years of experience in data networking, configuration, installation, administration, or maintenance
1–2 years of supervisory experience , preferably in event services or telecom
Bachelor’s degree in Telecommunications, IT, or related field (or equivalent experience)
Strong knowledge of physical data networks , including fiber and copper terminations
Proficiency in Cisco technologies (IOS, IOS-XE, Nexus) and network infrastructure
Ability to troubleshoot Layer 1, Layer 2, and limited Layer 3 networking
Familiarity with 11 Wi-Fi networks and troubleshooting methods
Exceptional communication skills and ability to work with clients, vendors, and venue staff

Nice To Haves

Experience with Extreme Networks switching and wireless products
CCNA, CCNP, CWNA, Network+, Security+ certifications

Responsibilities

Lead the day-to-day management and configuration of data network equipment and services
Work closely with the Operations Manager or General Manager to prioritize tasks for show installations
Engage directly with show management to develop custom networking solutions tailored to event needs
Oversee equipment inventory, asset management , and maintenance at assigned facilities
Supervise on-site crews during installation, setup, and troubleshooting
Attend pre-conference meetings to coordinate technical requirements with clients
Support facility network infrastructure , ensuring optimal performance and security
Monitor and resolve network connectivity issues efficiently and professionally
Ensure fiber and copper network integrity , troubleshoot issues, and design Layer 2 networks
Maintain Cisco network equipment , including configuration and troubleshooting
Assist in Wi-Fi network troubleshooting and optimization
Provide technical leadership and training to team members
Perform additional duties as assigned