Data Analyst - Data Operations

Bikky • New York, NY

13h • $100,000 - $140,000 • Hybrid

About The Position

As a Data Analyst on our Data Operations team, you’ll act as the bridge between our customers and our product. You’ll support customers through their journey adopting Bikky - starting from onboarding their data all the way to leveraging it for sophisticated analyses. You’ll be a key stakeholder in making sure that our customers understand Bikky’s insights and that we become a core part of their critical decision making processes. Unlike data roles that focus on internal analyses, at Bikky you’ll work across the entire restaurant industry - helping brands use their data to solve their hardest business challenges. From a technical perspective, you’ll have the opportunity to contribute throughout our entire data stack. A typical day might include everything from updating a DBT model to support a new customer’s needs, to helping customers perform an analysis on customer retention. You'll collaborate closely with our product and engineering teams to refine and enhance our data tools based on real-world customer feedback. Long term, there’s an opportunity to grow into a product development, data engineering, or data science role depending on where you’d like to take your career.

Requirements

• 1-3 years of experience working with data
• Fluency in SQL
• Experience in a business facing or customer facing analytical role
• Strong statistical skills
• Excellent verbal and written communication

Nice To Haves

• Experience with DBT

Responsibilities

• Act as the bridge between customers and the product.
• Support customers through their journey adopting Bikky, from onboarding data to leveraging it for sophisticated analyses.
• Ensure customers understand Bikky’s insights and become a core part of their critical decision-making processes.
• Help brands use their data to solve their hardest business challenges across the restaurant industry.
• Contribute throughout the data stack, including updating DBT models and assisting customers with analyses like customer retention.
• Collaborate with product and engineering teams to refine and enhance data tools based on customer feedback.

Benefits

• $100,000 - $140,000 annual salary
• Generous equity compensation
• Top tier (for stage) health insurance including medical, vision, and dental
• Ability to participate in a 401k
• Hybrid working environment
• Office available for teammates in New York City to opt to work 2-3 times per week
• Flexible vacation policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed