Manager, Data Operations

PEPL•Atlanta, GA

6d•Hybrid

About The Position

PEPL is seeking a Data Operations Manager for a healthcare client in Atlanta, Georgia. The role is responsible for the performance, integrity, and security of the organization’s data operations, including planning, developing, and maintaining dashboards and database systems. It supports business continuity by ensuring data consistency, availability, and compliance with healthcare regulations. The manager works closely with developers, system administrators, data engineers, and other stakeholders to support application development, optimize performance, and protect sensitive healthcare data. The position oversees the Tableau dashboard inventory and database systems, supports ETL and data ingestion pipelines, and maintains environments for file-driven integrations. It includes leading an offshore database administration and analyst team, with potential future expansion to U.S.-based team members. The role is hybrid, with at least three days per week at the Atlanta headquarters and limited travel for in-person meetings and events. A reliable internet connection is required.

Requirements

Bachelor’s degree in computer science, information technology, or a related field.
At least five years of experience as a Database Administrator or in a similar role.
Experience with DBT (Data Build Tool) is required.
Proficiency with database management systems such as Microsoft SQL Server, Oracle, MySQL, or PostgreSQL.
Strong knowledge of database security, backup and recovery, and performance tuning.
Familiarity with scripting languages such as SQL, PowerShell, or Python.
Experience with cloud database platforms such as AWS RDS, Azure SQL, or Google Cloud SQL.
Knowledge of database replication, clustering, and high-availability solutions.
Ability to collaborate effectively with internal and external stakeholders across geographic locations.
Strong analytical and problem-solving capabilities.
Meticulous attention to detail and commitment to data accuracy.
Strong verbal and written communication skills.
Strong organizational skills and ability to prioritize and manage multiple tasks efficiently.
Adaptability and responsiveness to changing environments, requirements, and priorities.
Understanding of healthcare regulations, including HIPAA and patient data privacy standards.
Self-motivated, able to work independently, and able to exercise sound judgment in decision-making and issue resolution.
Ability to navigate competing priorities and perform effectively in a fast-paced setting.
Proactive approach to identifying areas for improvement and implementing solutions.
Growth mindset and ability to foster a team-oriented work environment.
Prolonged periods of sitting or standing at a desk and working on a computer.
Reliable access to the internet.

Nice To Haves

Experience working with Electronic Health Records (EHR), claims data, and healthcare databases.
Experience with Tableau and data visualizations.
Experience with Tableau, Qlik, or Power BI.
Certifications such as Oracle DBA, Microsoft Certified: Azure Database Administrator Associate, or similar.
Experience with healthcare revenue cycle or claims data processing.
Familiarity with data reconciliation and audit reporting.
Previous experience in a healthcare environment.

Responsibilities

Manage the overall dashboard inventory in Tableau.
Install, configure, upgrade, and maintain database systems, including SQL Server, MySQL, PostgreSQL, and Oracle.
Oversee offshore database administrators and analysts, including assigning tasks, managing performance, and providing day-to-day oversight; support potential future expansion to U.S.-based team members.
Monitor database performance and make changes to improve efficiency and reduce downtime.
Ensure database security through user access controls, backups, and disaster recovery procedures.
Perform regular backups and implement recovery protocols in the event of data loss.
Collaborate with developers and system administrators to support application development and deployment.
Troubleshoot database issues and provide timely solutions.
Design and implement database schemas, tables, and indexes based on business needs.
Automate routine database tasks using scripts or tools.
Ensure data complies with organizational policies and industry regulations, including HIPAA and patient privacy laws.
Create and maintain documentation for database configurations, procedures, and standards.
Help implement security best practices, including data encryption, access controls, and audit trails, to protect sensitive healthcare data.
Participate in ongoing training and development concerning database technologies, healthcare regulations, and data-management best practices.
Support and optimize databases used in ETL and data ingestion pipelines, including high-volume file processing and staging environments.
Review and tune stored procedures, indexing strategies, and query performance for automation workflows.
Collaborate with data engineers and developers on schema design for transactional and analytical workloads.
Maintain environments supporting file-driven integrations, including SFTP, SharePoint, and API-based ingestion.
Help implement data auditing, reconciliation tables, and lineage tracking for healthcare data flows.
Monitor growth trends and plan capacity for high-volume healthcare claim and census datasets.
Perform other duties as assigned.