Data Operations Associate

People Architects • Stow, OH

2d • Onsite

About The Position

People Architects is partnering with a highly respected, design-driven organization to hire a Data Operations Associate. This role is ideal for a detail-oriented individual who enjoys working in a collaborative environment and maintaining accuracy throughout the order process. The Data Operations Associate plays an important role in supporting day-to-day operations by ensuring customer orders, remakes, and sample requests are processed accurately and efficiently. This is an excellent opportunity to join a stable and growing organization that values teamwork, accountability, and attention to detail.

Requirements

• High school diploma or equivalent required.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong organizational and communication skills.
• Proficiency in Microsoft Excel and general computer systems required.
• Ability to work collaboratively across departments and adapt to changing priorities.

Nice To Haves

• 1–2 years of experience in order processing, administrative support, customer service, or a related operational role preferred.
• Experience working within ERP or order management systems preferred.

Responsibilities

• Enter and process sales orders, purchase orders, remakes, parts orders, and sample requests within the e-PIC system.
• Review customer-entered orders for accuracy, pricing discrepancies, and missing information.
• Confirm sales orders to customers and send purchase orders to factories.
• Monitor and update the status of open and unshipped orders and communicate updates to the customer service team.
• Enter tracking information and update orders as shipped.
• Maintain accurate product and order information within the ERP system.
• Identify and escalate order discrepancies or fulfillment issues as needed.
• Support operational and administrative workflows within the operations department.

Benefits

• Profit Sharing Plan
• Employee Stock Ownership Plan (ESOP)
• PTO - Accrue 15 days per year after 90 days of employment based on hours worked
• Health, Dental, and Vision Insurance effective on date of hire
• Disability and Life Insurance effective on date of hire
• 401(k) - 100% match on the first 3% of salary and 50% match on the next 2% of salary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED