Data Operations Associate

JPMorgan Chase & Co.•New York, NY

6h•$76,000 - $120,000

About The Position

As a Data Operations Associate in Foreign Exchange Operations, you’ll play a critical role in safeguarding the settlement lifecycle by authenticating SSIs, maintaining precise client reference data, and resolving exceptions quickly. You’ll partner across Operations and internal stakeholders to prevent payment errors and reduce financial and reputational risk through strong controls, sound judgment, and proactive escalation. This role offers hands-on exposure to market products across FX, fixed income, and derivatives while operating within global funds transfer policies and regulatory requirements. If you’re detail-driven, client-focused, and thrive in a fast-paced environment, you’ll have a direct impact on operational excellence and client outcomes. As a Data Operations Associate on the Foreign Exchange Operations team you will support daily settlement activities by creating, authenticating, and maintaining Standard Settlement Instructions (SSIs) and client reference data. This role partners closely with internal teams to resolve inquiries and exceptions, proactively identifies and escalates potential payment risks, and ensures all activity adheres to global funds transfer policies and regulatory requirements. The ideal candidate brings strong market product knowledge (FX, FI, derivatives), exceptional attention to detail, sound judgment, and a client-first approach, along with excellent communication, organization, and prioritization skills.

Requirements

A high-level sense of ownership and responsibility
Excellent Client focus and Customer care working practices
Effective communication and interpersonal skills
Accountable for team delivery of excellent customer service
In-depth understanding of financial markets and Principal Collateral business
Excellent communication skills, both written and oral, including the ability to interact with all levels of the organization
Flexibility to adjust to business needs
Exceptional time management, organizational skills, and effective prioritization skills

Nice To Haves

Understanding of SWIFT MT message standards for MT103 and MT202 message types

Responsibilities

Authenticate settlement instructions by completing external callback verification to ensure accuracy and control.
Create, update, review, and approve Standard Settlement Instructions (SSIs) in line with established procedures and governance.
Maintain high-quality client reference data, ensuring records are complete, current, and consistent across systems.
Proactively identify, investigate, and escalate potential payment risks or errors, helping protect clients and the firm from financial and reputational impact.
Deliver responsive, solutions-oriented support to internal partners and clients while adhering to global funds transfer policies and applicable regulatory requirements.
Monitor workflows and controls with strong risk awareness, resolving breaks and exceptions quickly and efficiently.
Collaborate across Operations teams to research inquiries, resolve escalations, and drive timely outcomes.
Apply knowledge of financial markets and the securities industry to support accurate settlements and issue resolution.
Demonstrate ownership and accountability for tasks, follow-through, and end-to-end outcomes.
Use strong judgment, analytical thinking, and problem-solving skills to manage moderately complex scenarios and recommend actionable solutions.
Uphold high standards of integrity and attention to detail, ensuring accuracy, compliance, and ethical conduct in settlement and payment processing.