Data Operations Analyst

TransUnion • Chicago, IL

21h • $51,700 - $75,000 • Hybrid

About The Position

Join a highly collaborative team responsible for translating business requirements into actionable data solutions for some of the world's leading organizations. Working with large volumes of consumer credit data, you'll partner across teams, solve complex challenges, and gain broad exposure to TransUnion's products, customers, and business operations.

This role reports directly to the Senior Manager of the Customer Engagement division. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Requirements

• Bachelor’s degree preferred, or equivalent hands-on experience, coursework, or knowledge related to data analysis, programming, or batch fulfillment systems.
• 1-3 years of progressive experience in data analysis, programming, batch fulfillment systems, or related hands-on college coursework.
• Ability to analyze moderate to complex data using logic, quantitative reasoning, problem-solving skills, and sound decision-making.
• Working knowledge of legal, compliance, and business rules, with the ability to apply those standards during program execution.
• Strong verbal and written communication skills, with the ability to clearly convey information and collaborate effectively across teams.
• Working knowledge of Unix/Linux operating systems.
• Experience with data manipulation and transformation tools or utilities, such as Ab Initio or Informatica.
• Familiarity with open-source or enterprise scheduling utilities such as Airflow, Control-M, or similar platforms.
• Working knowledge of software development, lifecycle principles and quality assurance practices.
• Ability to troubleshoot processing issues and validate system setup, data output, and test results.

Nice To Haves

• Experience in credit reporting, financial services, direct marketing, or a related industry.
• Ability to operate independently with resourcefulness while identifying opportunities to improve performance and streamline processes.
• Experience managing multiple priorities and delivering high-quality work within deadlines.
• Ability to collaborate effectively in team settings, build consensus, and work across diverse perspectives.
• Interest in learning proprietary systems and applying training to support accurate and timely campaign or program execution.

Responsibilities

• Review, analyze, and translate customer and business requirements into TransUnion terminology and system-ready solutions.
• Act as a liaison between business units, technical teams, and operational partners to support the implementation of custom data fulfillment solutions.
• Analyze data, test results, and program outputs to ensure accuracy, integrity, and alignment with customer business needs throughout the program lifecycle.
• Develop, configure, and execute design concepts, code standards, and test plans to validate batch fulfillment system setup and output.
• Identify, troubleshoot, and resolve processing issues while maintaining accurate documentation and adherence to required standards.
• Collaborate with teams to translate process designs into repeatable system configurations while ensuring compliance with legal, business, and operational rules.
• Maintain accurate, efficient, and timely delivery of programs in a fast-paced environment with competing priorities.
• Participate in identifying cost reduction opportunities, process efficiencies, and quality improvements that support department-level goals.
• Apply knowledge of software development lifecycle principles and quality assurance practices to support program execution and continuous improvement.
• Achieve qualifying scores upon completion of training in proprietary systems and apply that knowledge to support ongoing program delivery.

Benefits

• Day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
• Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
• Tax‑advantaged HSA and FSA accounts.
• Company‑paid basic life and AD&D.
• Optional voluntary life and AD&D for you and your family.
• Short- and long‑term disability.
• Legal plan.
• Pet insurance.
• Travel accident coverage.
• Adoption assistance.
• Fertility planning coverage.
• Caregiver support.
• Dependent Care FSA for possibility of an employer match.
• Complimentary Care@Work membership.
• Up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
• 401(k) with employer match.
• Employee Stock Purchase Plan (ESPP).
• Financial wellness resources.
• Career coaching.
• Optional long‑term care insurance.
• Tuition reimbursement.
• Flexible time off for exempt employees or paid time off for nonexempt employees.
• Up to 12 paid holidays per year.
• Commuter benefits.
• Employee discounts.
• Charitable gift matching.
• Paid volunteer time off.
• Corporate volunteer events.
• 24/7 support including professional therapy, coaching, and emotional well‑being programs.
• Guided meditation and resources that support physical, mental, social, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree