Data & Metrics Analyst

City of New York • New York City, NY

2d

About The Position

The Data & Metrics Analyst reports to the Data & Metrics Manager and supports the development of the NYCCFB’s impact measurement framework, helping translate strategic goals into clear, measurable outcomes. The analyst builds dashboards and reporting tools from scratch, supports survey design and programming for teams across the agency, and conducts advanced analyses using internal and external sources. The role bridges data, strategy, and execution so the agency can monitor its strategic plan rigorously and transparently. It translates complex data into actionable insights for strategic decision-making, accountability, and alignment with the agency’s mission to serve New Yorkers and strengthen local democracy.

The position is within the Strategy and Policy department of the Strategy, Products, and Innovation division. The division leads long-term planning, research and policy implementation, product development, and technology modernization. The department evaluates impact, develops policy solutions, analyzes legislation, leads strategic planning and program evaluation, and publishes data-driven research on New York City elections.

Requirements

• Knowledge of structural barriers to participation in local democracy and the importance of making local democracy more open, transparent, and equitable.
• Knowledge of survey design, programming, and methodologies.
• Knowledge of descriptive and inferential statistics and predictive analytics.
• Knowledge of public sector, nonprofit, or mission-driven organizational environments.
• Knowledge of New York City politics and the electoral landscape.
• Clear speaking and writing skills, including the ability to synthesize information from multiple sources and explain technical concepts accessibly.
• Proficiency with Microsoft Office 365 applications, such as PowerPoint, Excel, and Word.
• Data management skills, including data cleaning, collection, governance, manipulation, and documentation, and comfort working with large datasets.
• Data analysis and reporting skills, including interpreting quantitative or qualitative data, identifying trends, creating visualizations, and developing data-driven narratives.
• Experience building interactive data dashboards using at least one of Tableau, ArcGIS, or Power BI.
• Experience building and deploying statistical and/or predictive models, with some experience using a relevant package or programming language such as Stata, SPSS, R, or Python.
• Survey design and programming skills, with some experience using an application such as Microsoft Forms, SurveyMonkey, Qualtrics, or Forsta Surveys.
• Ability to develop working relationships and engage and listen effectively in person, virtually, and in hybrid environments.
• Ability to stay organized and attentive to detail while balancing projects and competing priorities.
• Ability to collaborate cross-functionally in a matrixed, hybrid environment and advance multiple initiatives while managing stakeholders and deadlines.
• Ability to turn complex or messy datasets into reliable sources for strategic decisions and analysis.
• Ability to synthesize multiple data sources, build dashboards and reporting tools, and document processes for maintaining and developing them.
• Ability to develop and deploy statistical or predictive models to forecast outcomes or identify performance drivers.
• Ability to extract toplines and actionable recommendations from findings for internal decisions or external testimony.
• Ability to explain complex results and methodologies in accessible language to less technical audiences.
• Ability to navigate ambiguity, shifting priorities, and evolving government-agency needs; work independently; meet deadlines and milestones; and identify risks, dependencies, and gaps.
• Commitment to engaging with curiosity, humility, and openness, with awareness of access, equity, and power.
• Commitment to furthering skills in dashboard development, data visualization, and relevant reporting or research skills.
• Curiosity about community needs, civic participation, or public service delivery, and eagerness to learn and contribute insights.
• Enthusiasm for working in an environment dedicated to serving and empowering New Yorkers in local democracy.
• Meet one of the stated minimum qualification pathways: a bachelor’s degree from an accredited college with at least 12 semester credits in a listed or closely related field and one year of satisfactory full-time experience in a listed or closely related field; or a four-year high school diploma or equivalent and five years of such experience; or equivalent education and/or experience.

Nice To Haves

• Advanced proficiency with Tableau, ArcGIS, or Power BI; experience building dashboards or interactive maps from scratch is a plus.
• Advanced proficiency with Stata, SPSS, R, or Python; experience using these tools to build robust statistical or predictive models.
• Advanced analysis skills and comfort with large, complex, or messy datasets; experience cleaning, coding, manipulating, visualizing, and reporting data is a plus.
• Some experience with Monday.com, Miro, or Visio.

Responsibilities

• Conduct quantitative and/or qualitative analyses using internal and/or external sources.
• Build data dashboards and other reporting tools from scratch.
• Conduct predictive analyses and build statistical models to inform strategic decisions.
• Create impactful data visualizations and/or draft reports for executive audiences.
• Liaise with other teams across the agency to establish standard operating procedures and data governance standards.
• Present strategic findings to internal and external audiences.
• Support survey design and programming for teams across the agency.
• Synthesize complex data into actionable insights for strategic decision-making and accountability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level