Data Management Technician

The University of Texas at Austin•Austin, TX
•Onsite

About The Position

The Department of Psychiatry and Behavioral Sciences at Dell Medical School is seeking a Data Management Technician to support mental health programs and initiatives developed through the Texas Child Mental Health Care Consortium. The position supports efforts to improve the quality and accessibility of mental health care for children and adolescents across Texas, and is a key member of interdisciplinary, team-based programs serving patients enrolled in the Child Psychiatry Access Network (CPAN) and the Perinatal Psychiatry Access Network (PeriPAN). These programs provide primary care and OB/GYN providers with timely access to psychiatric consultation for pediatric and perinatal patients experiencing mental health challenges. Reporting to the Senior Data Analyst, the technician performs professional-level scientific and technical assignments supporting research and program evaluation. The role implements data management strategies, collects and analyzes data, and develops workflows and visualizations to inform decision-making across behavioral health initiatives. The technician works with interdisciplinary teams to ensure data accuracy, consistency, and usability, and contributes to technical reports and presentations for internal and external stakeholders. This is a state-funded position scheduled for 40 hours per week, with an expected duration through August 31, 2027. The position may be renewable depending on funding availability, work performance, and progress toward goals. The earliest start date is immediately. The work location is Austin, Texas.

Requirements

  • Bachelor's degree in Data Science, Mathematics, Information Sciences, Public Health, or a related discipline.
  • At least 2 years of experience in data management and working with large datasets.
  • Proficiency in a data management platform such as MS Excel, including Google Sheets, advanced functions, and Pivot Tables.
  • Experience with dashboard tools such as MS Power BI or Tableau.
  • Experience applying data management and security protocols.
  • Skill in quantitative analysis, data visualization, and presenting findings to varied audiences.

Nice To Haves

  • Experience in Data Science, Mathematics, Information Sciences, Public Health, or a related research- or data-centered field.
  • Experience with Python.
  • Experience with Apps Script or JavaScript.
  • Experience with formal data reporting, such as presenting scientific findings to a non-technical audience.
  • Proficiency in dashboard tools such as MS Power BI or Tableau.
  • Preferred certifications: Registered Health Information Technician (RHIT), Certified Health Data Analyst (CHDA), or CompTIA Data+ or similar IT certification.

Responsibilities

  • Refine and develop procedures, workflows, and tools for data collection and management.
  • Collect program data from multiple sources and ensure its accuracy, consistency, and completeness.
  • Work with electronic health record and related systems, including Trayt, Athena, 8x8, Welnity, REDCap, and Salesforce.
  • Compile, clean, and manage data across platforms using Google Sheets, MS Excel, Power Query, and Smartsheet.
  • Apply data privacy and security measures, including managing user privileges and dashboard access.
  • Create tables, graphs, charts, and other data visualizations.
  • Develop and manage MS Power BI dashboards, including regular updates and access permissions.
  • Identify dashboard audiences and relevant metrics, and translate findings into formats suitable for non-technical audiences.
  • Lead discussions with internal and external stakeholders about data updates and management processes.
  • Collaborate with team members to identify and fulfill data needs.
  • Recommend data-driven solutions and present findings to leadership and other stakeholders in meetings and reports.
  • Support the creation and timely submission of data reports and related documents.
  • Perform quality control of report metrics and underlying datasets.
  • Prepare and manipulate data for analysis and visualization.
  • Present findings monthly, quarterly, and annually to varied audiences.
  • Develop, troubleshoot, and streamline data operations and spreadsheet workflows.
  • Conduct data validation as needed.
  • Fulfill recurring and ad hoc internal and external data requests.
  • Assist in onboarding new staff by providing data system training.
  • Participate in system upgrades and migrations.
  • Contribute to special projects involving data integration or analytics.
  • Attend professional development workshops and training sessions, and perform related duties as required.

Benefits

  • Teacher Retirement System of Texas (TRS) retirement plan eligibility, subject to the position meeting the stated hours-per-week and duration criteria.
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