Data Management Lead

Manatee County Government•Bradenton, FL

2d•Onsite

About The Position

This role performs professional, tactical, and strategic information technology work, producing expert analytical and technical work products. The incumbent identifies and resolves complex problems and projects that lower-level employees cannot solve, including analysis, design, development, configuration, testing, training, documentation, and production support. The work calls for creative and original thinking and is performed under the general direction of senior professionals, with extensive latitude for individual and team initiative, judgment, and discretion. The incumbent works with customers to determine hardware, software, and system functional requirements through business analysis, and facilitates strategic planning initiatives to achieve business value through partnership. The role applies data-governance practices, supports data accuracy and appropriate handling of sensitive information, and works with enterprise-system data and related infrastructure. It also includes technical leadership, managing the work and development of others, project and business relationship management, and troubleshooting complex technical and organizational issues. The position reports to a senior manager or designee. The work location is 1112 Manatee Avenue West, Bradenton, Florida 34205. Work hours are 8:00 a.m. to 5:00 p.m. Working conditions include an indoor office environment and high noise while performing certain responsibilities. The employee may need to lift equipment weighing up to 50 pounds alone or up to 75 pounds with assistance. A variety of schedules, including callouts, maintenance windows, special assignments, emergencies, and disaster situations, may be required. All employees may be required to work before, during, or after an emergency and may be temporarily assigned duties, locations, or schedules outside their normal scope.

Requirements

Bachelor's degree in information technology, computer science, computer technology, or a related field; equivalent combinations of education, training, and experience may be considered.
Three years of relevant information technology experience.
One year of leadership experience.
Knowledge of standard office practices, policies, procedures, personal computers, operating systems, and related software applications.
Ability to multitask and manage daily activities as well as complex problems and projects for self and others across organizational boundaries.
Proficiency using reference materials to research and solve complex problems and applying methods and theory to technical solution analysis.
Ability to apply new technologies, interpersonal skills, and procedures to gain acceptance.
Ability to lead or mentor teams and facilitate groups to achieve success.
Ability to prepare and deliver effective presentations at various levels.
Ability to use diplomacy with difficult customers and in delivering business services.
Effective verbal and written communication, including clear, concise communication with tact, patience, and courtesy at all organizational levels.
Ability to assist lower-level personnel with training in new technologies, processes, and procedures.
Ability to establish and maintain effective work relationships inside and outside the work section.
Ability to develop relevant job-related skills for current and future roles.
Ability to understand, follow, and provide specific instructions, priorities, policies, and procedures.
Ability to take ownership of complex problems and troubleshoot them.
Commitment to quality workmanship, dependability, accountability, civility, and ethics.
Strong written communication, customer-service orientation, organizational, planning, analytical, and critical-thinking skills; attention to detail, personal accountability, and timely follow-through.
Ability to work effectively across departments, constitutional offices, and other entities with distinct operational and regulatory requirements.

Nice To Haves

Certifications or demonstrated competencies in one or more specific fields.
ITIL, EPAS, SDLC, PMBOK, or other related certifications.
Eligible veterans and spouses of disabled veterans may receive priority consideration in employment in accordance with Florida law.

Responsibilities

Work with customers to determine hardware, software, and system functional requirements through business analysis.
Facilitate strategic planning initiatives and partner with others to achieve business value.
Apply data-governance principles related to data ownership, quality, retention, access controls, metadata, and data dictionaries.
Ensure data accuracy by validating records, correcting errors, reconciling data sources, and documenting definitions and processes.
Handle public records, confidential information, and sensitive data appropriately, including CJIS, PII, HIPAA, and PCI-related information.
Work with data-related infrastructure and technologies, including automation, system integrations, database management systems, business intelligence, and reporting tools.
Work with enterprise-system data, including finance, human resources, permitting, asset management, GIS, or similar operational systems.
Provide advanced technical leadership and manage the work of others while fostering teamwork, trust, and respect.
Facilitate business-process disciplines and recommend continuous improvements to work assignments, standards, policies, procedures, and work plans.
Assess resources and capabilities and influence or develop others to improve performance.
Contribute to project plans and execute and support business strategies and solutions with success factors, outcomes, key performance indicators, and controls.
Leverage the PMO for planning, implementing, reporting, and evaluating work; champion project-management discipline.
Develop business cases that justify costs in terms of business value and return on investment, and maintain financial stewardship.
Establish service-level criteria, meet or exceed service-level commitments, and manage customer expectations through Business Relationship Management.
Troubleshoot complex technical, organizational, and controversial problems and projects, and provide corrective actions with urgency.
Prepare and deliver verbal and written presentations to peers, and occasionally to executives and customers.
Support employee development plans; evaluate, counsel, and rate organizational and employee performance.
Train and mentor colleagues and lower-level employees as a subject matter expert.
Maintain relevant technology knowledge through educational opportunities, professional publications, personal networks, and professional organizations.
Perform other related duties as assigned, including emergency or disaster response activities as required and consistent with qualifications, essential functions, and applicable law.