Data Management Operations Lead
About The Position
The Data Management Operations Lead delivers high-quality enterprise data services and operational support, combining hands-on work with stakeholder management. The role leads data management initiatives across a division and partners with business leaders, report owners, model owners, and technology stakeholders to understand regulatory data requirements, analyze data flows, identify data quality issues, and ensure data is governed and available for regulatory reporting, data modeling, and business needs. The lead drives data certification, data quality, issue management, and process-improvement initiatives; helps improve and automate manual processes; and provides strategic input on AI, automation, and process improvement. The position also reports progress and metrics to senior leadership and committees, aligns data management strategies with business objectives, and supports team members through coaching and mentorship. This is a contract-to-hire position based in Columbus, Ohio, with an onsite requirement of four days per week and a hybrid workplace designation.
Requirements
- Bachelor’s degree in Computer Science, Business Administration, Economics, or a related field, or equivalent relevant work experience.
- At least 7 years of experience in data-related operations, business operations, or a process support role.
- Strong understanding of regulatory reporting within financial institutions; banking or financial services experience is identified as ideal.
- Background in data management, data governance, and data quality.
- Experience translating business data needs into technical language and partnering with business and technical teams to deliver solutions.
- Excellent communication, collaboration, interpersonal, and listening skills.
- Strong analytical thinking and ability to identify and build sustainable solutions.
- Strong problem-solving skills with a focus on outcomes and results.
- Thorough knowledge of software programs, including Microsoft Office, and ability to quickly learn new programs and systems.
- Understanding of data management principles, best practices, and processes.
- Proven experience leading data operations teams or initiatives in a complex enterprise environment.
- Experience managing cross-functional stakeholders and influencing without direct authority.
- Demonstrated success designing and implementing scalable, efficient workflows and controls.
- Experience with operational risk management and compliance in a regulated industry.
- Track record leading process-improvement initiatives using methodologies such as Lean, Six Sigma, or Agile.
Nice To Haves
- Experience working with SQL, Snowflake, or Tableau.
- Professional certification such as CDMP (Certified Data Management Professional), DGSP (Data Governance and Stewardship Professional), or PMP (Project Management Professional).
- Hands-on experience with enterprise data management tools such as Collibra or Alation for governance and cataloging; Informatica, Talend, or Ataccama for data quality and integration; or Snowflake, Databricks, or BigQuery for cloud-based data operations.
Responsibilities
- Lead data management initiatives across the division.
- Partner with business leaders, report owners, and model owners.
- Work with business partners and the team to understand requirements for data use, analysis, and quality.
- Maintain knowledge of legal, compliance, and regulatory issues affecting data.
- Lead and manage assigned Data Operations Management team functions and execute assigned data management tasks and projects.
- Drive data certification, data quality, issue management, and process-improvement initiatives.
- Help improve and automate manual processes.
- Collaborate with leadership to align data management strategies with business objectives.
- Provide strategic input on AI, automation, and process improvement.
- Report progress and metrics to senior leadership and committees.
- Coach individuals through change, serve as a role model, and potentially mentor team members.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness insurance
- Accident insurance
- Hospital insurance
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Life insurance, including voluntary Life and AD&D coverage for employees and dependents
- Short- and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off/leave, including PTO, vacation, or sick leave
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What This Job Offers
Career Level
Senior
