The DMC Technical Operations Lead is a Level III management position in the Space to Ground Operations Branch. The role oversees the daily, planned, and forecasted technical support of payload support systems and facility-class payloads for the contractor DMC Team, both technically and administratively. The Lead oversees the DMC Specialist Groups, including Data Specialists and Network Specialists, and provides guidance and assistance as needed. The role requires thorough knowledge of DMC operations concepts, procedures, system capabilities, and real-time payload operations, as well as in-depth knowledge of onboard C&DH and C&T system components that the DMC team configures and manages. The Lead uses systems engineering skills to help Specialists resolve real-time operational anomalies and assess newly implemented capabilities. The position interfaces with NASA and Contractor Management in Space Systems Operations (SSO) and the MOI contract Program Manager. The Lead may also participate in Tiger Teams and Special Study groups requiring DMC representation. As first-line supervisor for DMC Specialists, the Lead conducts annual merit reviews, participates in designated status and management meetings, provides monthly input to the SSO Level II manager for Program Management Reviews, and serves as an authorized timesheet approver for members of the DMC Specialist Groups.
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Job Type
Full-time
Career Level
Manager