The DMC Technical Operations Lead is a Level III management position in the Space to Ground Operations Branch. The role oversees the daily, planned, and forecasted technical support of payload support systems and facility-class payloads for the contractor DMC Team, with both technical and administrative responsibilities. The position requires thorough knowledge of DMC operations concepts, procedures, system capabilities, and real-time payload operations. The Lead oversees DMC Specialist Groups, including Data Specialists and Network Specialists, and provides guidance and assistance as needed. The role maintains in-depth knowledge of onboard C&DH and C&T system components that the DMC team configures and manages, and uses systems engineering skills to assist with real-time anomaly resolution and assessment of new capabilities. The Lead interfaces with NASA and contractor management in Space Systems Operations (SSO) and the MOI contract Program Manager. The role may also participate in Tiger Teams and Special Study groups requiring DMC representation. As first-line supervisor for DMC Specialists, the Lead conducts annual employee merit reviews, participates in status meetings as required, provides monthly input to the SSO Level II manager for Program Management Reviews, and approves timesheets for assigned DMC Specialist Group members. The role primarily interfaces administratively with the SSO Contractor Level II Manager.
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Job Type
Full-time
Career Level
Manager