Data Management Coordinator II.
About The Position
The Data Management Coordinator II works on site at the American Red Cross location in Douglasville, Georgia. The role identifies and resolves donor-data discrepancies and duplicate records, contacts donors and third parties to resolve data issues, and modifies donor and patient records, including applying and removing donor deferrals. It also helps coordinate the area's workflow and daily production operations, and supports compliance and quality efforts to mitigate regulatory, donor, and recipient risks. The position is scheduled Tuesday through Saturday from 11:00 AM to 7:30 PM. Home Wi-Fi is required for on-call requirements. The hourly rate is $18.41, with shift differentials of $1.75 after 3:00 PM and $2.75 on weekends. Some travel may be required.
Requirements
- High school diploma or equivalent.
- At least 3 years of related typing or data-processing experience, or an equivalent combination of education and experience.
- Ability to work as part of a team.
- Intermediate computer skills with Microsoft Office applications in a Windows environment.
- Good verbal and written communication and customer service skills.
- Attention to detail, strong organizational skills, and the ability to process data quickly and accurately.
- Ability to use a personal computer and applicable software for sustained periods.
- Operational flexibility to meet sudden and unpredictable needs.
Responsibilities
- Identify and resolve donor-data discrepancies and duplicate donor records, evaluating discrepant information to determine the appropriate resolution.
- Contact donors and third parties to resolve donor-data issues.
- Modify donor and patient records, including applying and removing deferrals to donor records.
- Assist in coordinating area workflow, including daily production operations and information requests, to ensure tasks are completed accurately and on time.
- Help ensure the team meets compliance guidelines and timelines, and implement solutions to mitigate risks and improve quality.
Benefits
- Medical, dental, and vision plans.
- Health Spending Accounts and Flexible Spending Accounts.
- Paid time off starting at 15 days per year, based on FLSA status and tenure.
- 11 paid holidays: six core holidays and five floating holidays.
- 401(k) with up to a 6% match.
- Paid family leave.
- Employee assistance.
- Short- and long-term disability and insurance.
- Service awards and recognition.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
