Data Management Analyst

The Building People•Columbia, SC

17h•Onsite

About The Position

The Building People, LLC, has a position open for a full-time Data Management Analyst in Columbia, SC. The Data Management Analyst will support the functionality and design of the client’s Customer Support System (CSS). The Program Analyst is a technical support services position.

Requirements

Demonstrated knowledge and experience utilizing Microsoft SharePoint, Microsoft Office Suite, and various software platforms – preferably within the DoD environment.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Knowledge & Familiarity with Computerized Maintenance Management Systems (CMMS).
Current favorable, or eligible for a National Agency Check with Inquiry (NACI) clearance, in accordance with AR 38067
Valid Driver’s License
Bachelor's degree (B. A.) from an accredited college or university and a minimum three (3) years of experience
Five (5) plus years of related experience and/or training or equivalent combination of education and experience

Responsibilities

Support client’s Customer Support System (CSS) & Intranet sites utilizing SharePoint Designer 2019/SharePoint Online.
Create/develop/update workflows, lists, groups, document libraries, etc.
Monitor/Diagnose/Fix issues within CSS (access, workflows, system routing/ticket assignment, etc.)
Perform technical research and recommend solutions addressing user/system issues.
Develop and implement procedures to ensure system functionality.
Perform data validation of the information submitted on tickets & invoices.
Update/Create Balance Sheets.
Provide phone, e-mail, and other support to individuals to help them troubleshoot, enter tickets, and/or navigate the system.
Create/Submit various weekly, monthly, & ad-hoc reports
Maintains various DPW databases.
Position is required to travel to meetings/events periodically.