Data Intern

AuturaBoston, MA
Remote

About The Position

Autura runs critical customer data across several platforms -- Salesforce, NetSuite, Zendesk, and ThoughtSpot -- and right now those systems don't talk to each other. That’s the challenge this internship is built around. As a Data Analytics Intern, you'll work directly with our team to help stitch that data together into a unified view. That means hands-on work in Snowflake as our data warehouse and ThoughtSpot for reporting, alongside the analysis and project coordination needed to get this off the ground. You'll be a real contributor to a meaningful initiative, not just pulling reports in the background. This is a good fit if you've had some exposure to working across multiple data systems, enjoy figuring out how disparate pieces connect, and want to build something you can point to when you're done.

Requirements

  • Pursuing a degree in Data Science, Business Analytics, Statistics, Information Systems, or a related field
  • Comfortable with SQL; Python is a plus
  • Familiar with or curious about tools like Snowflake, ThoughtSpot, Salesforce, NetSuite, or Zendesk -- you don't need experience with all of them, but exposure to stitching data across systems is a strong signal
  • Able to look at a messy data problem and start asking the right questions
  • Proactive, organized, and able to work independently with a distributed team
  • Has examples of prior work -- a project, analysis, or dashboard you built -- that you can walk us through
  • Familiar with AI tools, ideally Claude

Responsibilities

  • Support the design and buildout of a unified data layer in Snowflake, pulling from Salesforce, NetSuite, Zendesk, and other sources
  • Help document the current state of data across systems and identify gaps and integration opportunities
  • Build and maintain dashboards and reports in ThoughtSpot that surface key customer metrics (churn, CLTV, retention trends, support volume)
  • Clean, validate, and organize data from multiple source systems
  • Help develop and track a project plan for the broader data integration initiative
  • Communicate findings to internal stakeholders in a clear, visually appealing, business-ready format
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