Data Entry

Qureos Inc • Kansas City, MO

2d • Remote

About The Position

The Data Entry role involves maintaining accurate member coverage information, ensuring data integrity, and processing enrollment requests in a health insurance setting. Firstsource is a specialized global business process services partner to leading Healthcare, Banking, Communications, Media, Technology, and Retail brands.

Requirements

• High School Diploma or GED
• Prior experience in enrollment processing, particularly with Medicaid, Medicare, or Commercial enrollment
• Ability to work remotely and independently
• Strong attention to detail
• Strong interpersonal, time management, and organizational skills
• Good oral/written communication and analytical skills
• Ability to work in a fast-paced environment and navigate multiple systems, often using dual monitors

Responsibilities

• Reviewing and reconciling member records: This includes reviewing eligibility dates, plans, primary care provider (PCP) information, and other relevant details
• Comparing and reconciling enrollment information: Comparing enrollment information to relevant files, such as 834 files, and making necessary adjustments to ensure correct data is present
• Enrolling new or reinstated members: Processing requests to enroll new members or reinstate existing ones
• Reviewing and reconciling Third Party Liability (TPL) records: Examining and reconciling records related to third-party liability
• Following procedures and standards: Adhering to team procedures, including HIPAA policies and procedures, and meeting established performance standards for quality, turnaround time, and productivity
• Maintaining internal customer relations: Interacting with staff to address enrollment issues, conducting research, and ensuring accurate and complete enrollment record information
• Contacting members or other involved parties: Reaching out to insured individuals or other parties to obtain additional or missing information
• Maintaining detailed records: Keeping accurate records of all member interactions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED