Pharmaceutical Data Entry Technician
About The Position
MedWiz is a pharmacy partner for long-term-care communities, providing medication-management services and technology while adhering to federal and state regulations. The Data Entry Technician works in Pharmacy Services at the on-site Cherry Hill, New Jersey location, on the evening shift. The role processes prescriptions and supports communication among prescribers, healthcare professionals, and internal departments. Duties include triaging calls, organizing email correspondence and workspaces, and completing accurate data-entry tasks within established timeframes. The technician handles a high daily volume of prescriptions and is expected to meet defined productivity targets. The position is scheduled for approximately 40 hours per week, Monday through Friday, with additional hours or overtime potentially required, including weekends and holidays as needed or on a rotating basis. It requires reliable attendance and may involve lifting up to 20 pounds, along with regular talking and listening and frequent standing, bending, and walking.
Requirements
- High school diploma or GED and 1–3 years of data-entry experience, or an equivalent combination of education and experience.
- Intermediate computer proficiency.
- Ability to read and interpret medication documentation, business correspondence, and procedure manuals; write routine reports and business correspondence; and communicate effectively in person and by telephone.
- Ability to perform arithmetic with whole numbers, fractions, and decimals; compute rates, ratios, and percentages; draw and interpret bar graphs; and understand statistical reports, data charts, and graphs.
- Reliable and punctual attendance.
- Ability to regularly lift and/or move up to 20 pounds.
- Vision abilities include close, distance, and peripheral vision; depth perception; focus adjustment; and ability to distinguish color differences, including shades and brightness.
- Ability to talk or hear regularly and to stand, bend, and walk frequently.
Nice To Haves
- Long-term-care pharmacy experience is preferred.
- PTCB certification is strongly preferred.
- Experience with pharmacy and medication-distribution software such as EMAR, Pyxis Medbank, or Frameworks is preferred.
Responsibilities
- Triage calls from prescribers, nurses, and facilities, and prioritize and route calls to the appropriate department.
- Answer phones and address inquiries while providing customer service.
- Maintain email correspondence and keep desks organized.
- Accurately and promptly enter and process prescriptions, handle errors and rejections, and manage related emails and phone calls.
- Process at least 200 prescriptions per day, or 25–30 prescriptions per hour, to meet efficiency goals.
- Handle billing claims and rejections to support accurate reimbursement.
- Process prescription billing and insurance information accurately.
- Coordinate with the production department and pharmacists to support timely and accurate medication delivery.
- Receive prescriptions electronically, by fax, or by telephone from physicians.
- Enter and process prescriptions in the system, then present them to a pharmacist for verification.
- Contact physicians or facilities to clarify missing prescription information.
- Communicate effectively with nurses, doctors, pharmacists, production, filling, and IV specialists.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
