Data Entry Specialist

Aston CarterStuart, FL
Onsite

About The Position

The Customer Data Management (CDM) Specialist plays a critical role in maintaining accurate, high-quality customer and contract information across all internal systems. This position is fully onsite at the Stuart, FL corporate office. The role involves reviewing, interpreting, and entering contract information; creating and updating customer accounts; validating data for accuracy; and ensuring consistency across multiple platforms. The CDM Specialist will manage a high daily workload, supporting over 100 locations and partnering closely with the CDM team, QA reviewers, and the CDM Manager.

Requirements

  • Proficient in data entry and Excel.
  • High typing speed.
  • Strong critical thinking abilities.
  • High School Diploma required.
  • Two years of related work experience.
  • Strong organizational skills and service mindset.
  • Ability to multitask and manage several screens/systems.
  • Strong written and verbal communication skills.
  • Ownership mentality and strong work ethic.

Nice To Haves

  • Previous contract entering experience is nice to have.
  • Experience with JDE, customer service, and communication skills.
  • Associate’s preferred.

Responsibilities

  • Create, modify, and maintain customer accounts.
  • Process contract information and customer setup changes.
  • Review documents such as contracts, pricing sheets, and equipment transmittals.
  • Manage case queues and complete daily data integrity updates.
  • Work on reports to ensure accuracy and correct system errors.
  • Collaborate with QA reviewers and team members to achieve accuracy targets.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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