Data Entry Specialist

TEKsystems • Mukilteo, WA

8d • Onsite

About The Position

The ideal individual will enjoy a range of data entry responsibilities including, but not limited to: Accurately entering and processing a high volume of sales orders in a timely manner. Problem solving by researching within the database, email exchanges, the internet, and appropriate personnel throughout the company. Diligently following sales orders and returns through to completion, working with appropriate parties to quickly resolve issues that delay timely processing. Updating customer kit files. Verifying customer licenses. Releasing/voiding backorders. Picking up orders from sales and customer service/sales. Communicating directly with online customers to seek clarification on orders and communicate backorders found in their orders. Scanning and filing daily sales orders. Sorting incoming mail and mail out invoices. Providing daily metrics and reports as needed. The ideal candidate should thrive in a small team setting where priorities can change rapidly and who will seek opportunities to create improvements and efficiencies.

Requirements

• Prior experience entering technical/custom sales orders in a high volume, customer focused setting
• Proficiency in use of computers and software
• Excellent organizational and time management skills
• Detail-oriented work ethic
• Ability to prioritize and multi-task for maximum efficiency without sacrificing accuracy
• High attention to detail
• Problem solving skills (ability to work independently)
• Communication skills, asks questions
• Data Entry

Nice To Haves

• Microsoft excel
• Ms excel
• Reporting
• Salesforce crm
• Sales support
• Order processing

Responsibilities

• Accurately entering and processing a high volume of sales orders in a timely manner
• Problem solving by researching within the database, email exchanges, the internet, and appropriate personnel throughout the company
• Diligently following sales orders and returns through to completion, working with appropriate parties to quickly resolve issues that delay timely processing
• Updating customer kit files
• Verifying customer licenses
• Releasing/voiding backorders
• Picking up orders from sales and customer service/sales
• Communicating directly with online customers to seek clarification on orders and communicate backorders found in their orders
• Scanning and filing daily sales orders
• Sorting incoming mail and mail out invoices
• Providing daily metrics and reports as needed

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed