Data Entry Specialist

Inspira Education • New York, NY

1d

About The Position

Inspira Education Group is one of the fastest-growing edtech startups in the US, aiming to democratize access to high-quality coaching. As a Data Entry Specialist, you will be crucial in ensuring the smooth operation of the sales process by managing pipeline accuracy, paperwork, and supporting Enrollment Managers. This is a high-visibility role for an individual early in their career who is detail-oriented and seeks rapid growth.

Requirements

• 2+ years of experience in accounting, bookkeeping, sales operations, revenue operations, business operations, or a related analytical role.
• Impeccable communication skills, written and verbal, both internally and externally.
• Demonstrated obsession with clean data: You can describe a data hygiene project you ran end-to-end.
• Hands-on experience or strong comfort with payment platforms such as Stripe and PaySimple.
• Experience managing contracts or deal documentation.
• Proficiency in CRM platforms (HubSpot preferred) and comfort with learning new tools quickly.
• Strong Excel/Google Sheets skills.
• Detail-oriented with a knack for spotting process inefficiencies.
• Excellent organization and follow-through.
• Comfortable with collections conversations — professional, persistent, and empathetic in follow-ups.
• Self-starter mentality; comfortable with ambiguity in a fast-paced startup environment.
• Curious about new tools and tech (AI, CRM features) that can make your workflows better.
• Genuine interest in education, admissions, or helping students achieve life-changing outcomes.

Nice To Haves

• e-signature tools like DocuSign or PandaDoc a plus.
• experience with BI tools (Looker, Tableau) is a plus.

Responsibilities

• Prepare, send, and track client contracts and associated enrollment paperwork through the full signature cycle.
• Follow up promptly with clients and Enrollment Managers to ensure agreements are signed and returned before service delivery begins.
• Keep and maintain organized records of signed contracts, amendments, and client documentation.
• Own day-to-day hygiene and accuracy of our CRM (HubSpot), ensuring contacts, deals, products and tickets are properly maintained.
• Update records consistently and in real time so the team is always working from current information.
• Manage and track the full student inquiry-to-enrollment pipeline, flagging bottlenecks and drop-off points to sales and leadership.
• Audit CRM records on a recurring cadence: deduplicate contacts, enforce required fields, and clean up stale or malformed data.
• Define and enforce data entry standards so reporting is trustworthy at every level of the funnel.
• Build validation rules, required-field logic, and automated checks that prevent bad data from entering the system.
• Reconcile CRM data against billing, contract, and enrollment systems to surface and fix discrepancies.
• Maintain documentation of data definitions, field usage, and naming conventions for the broader team.
• Manage and reconcile our payment platforms (Stripe and PaySimple) ensuring transactions are accurately recorded as they come in.
• Own the collections process for late or outstanding payments — sending reminders, coordinating with clients, and escalating when necessary.
• Partner with leadership to refine payment policies, installment plan structures, and billing workflows as the business scales.
• Troubleshoot payment failures, disputes, and refund requests in a timely and professional manner.
• Pull lists, run standard reports, and surface accurate data to sales ops leadership to inform strategy and planning.
• Document sales workflows, playbooks, and SOPs as the team scales, and flag opportunities to streamline.
• Help evaluate and roll out sales tools and integrations to reduce manual work and improve rep productivity.
• Stay current on CRM features, AI tools, and other tech that can make the team faster.
• Work seamlessly with the sales team: You'll be their go-to partner the moment a deal is posted.
• Partner with operations to ensure handoff processes are seamless and attribution is tracked correctly.
• Coordinate with the student success advising team to align on client issues and resolutions.
• Handle ongoing data entry and documentation work that keeps records and processes current.
• Support onboarding of new sales ops tooling.

Benefits

• Health, dental, and vision benefits
• Direct mentorship from senior leadership
• The chance to build something meaningful in the education space
• Flexible Paid-time Off
• Learning and Development Budget
• Retirement Savings Plans - 401k with matching
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed