Data Entry Pharmacy Technician

Specialty Rx•Grand Prairie, TX

About The Position

At Specialty Rx, Inc., the mission is to provide exceptional service guided by its CARE culture: Commitment, Accountability, Respect, and Excellence. Employees are expected to deliver top-quality service to customers and colleagues, directly or by supporting others. The Data Entry Pharmacy Technician performs assigned duties, handles customer calls and order inquiries, enters orders for pharmacist review, maintains accurate customer information, generates dispensing labels, resolves inquiries and complaints, and triages incoming faxes.

Requirements

  • Licensed Pharmacy Technician.
  • Previous experience in pharmacy.
  • Knowledge of brand-name and generic medications.
  • Strong attention to detail and organizational skills.
  • Moderate to advanced computer skills.
  • Great telephone etiquette.
  • High school diploma or equivalent.

Nice To Haves

  • Long-term care (LTC) pharmacy experience.
  • Frameworks / ECM knowledge.

Responsibilities

  • Perform duties assigned by the Data Entry Manager.
  • Answer phones and respond to orders, re-orders, and general customer inquiries.
  • Enter new orders for staff pharmacist review.
  • Maintain up-to-date, accurate customer information.
  • Generate labels for dispensing.
  • Clarify orders as needed.
  • Handle and resolve client complaints and inquiries in a timely manner.
  • Triage incoming faxes by facility and department, in accordance with cutoff times.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Employee Assistance Program
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