Data Entry Pharmacy Technician

Specialty Rx • Austin, TX

5d

About The Position

At Specialty Rx, Inc., the Data Entry Pharmacy Technician supports the company’s mission of providing exceptional service guided by its CARE culture: Commitment, Accountability, Respect, and Excellence. The role’s highest priority is delivering top-quality service to customers and colleagues, whether directly or through supporting others.

The technician performs assigned duties, supports order processing and customer inquiries, triages incoming faxes, enters orders for pharmacist review, maintains accurate customer information, and generates dispensing labels. The position requires a licensed pharmacy technician with pharmacy experience and strong attention to detail, organization, computer skills, and telephone etiquette. Long-term care pharmacy experience and Frameworks / ECM knowledge are preferred or advantageous.

Requirements

• Licensed Pharmacy Technician.
• Previous experience in pharmacy.
• Knowledge of brand-name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills.
• Great telephone etiquette.
• High school diploma or equivalent.

Nice To Haves

• Long-term care (LTC) pharmacy experience.
• Frameworks / ECM knowledge.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders, and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility and department, and in accordance with cutoff times.
• Enter new orders for staff pharmacist review.
• Maintain up-to-date, accurate customer information.
• Generate labels for dispensing.
• Clarify orders as needed.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED