Data Entry Operator

InnoSoul•Nashville, TN

8h•Remote

About The Position

This role involves remote data entry operations with a focus on system configuration, support, and testing. Key responsibilities include managing user accounts, configuring various system components like order building, lab orders, flowsheets, and billing templates, as well as providing end-user support and training material development. The position requires experience with ProDash, system configuration, support, testing, order building, lab orders, flowsheets, billing template updates, user management, training, and medication configuration.

Requirements

Experience with ProDash
Experience with System Configuration
Experience with System Support
Experience with System Testing
Experience with Order Building
Experience with Lab Orders
Experience with Flowsheets
Experience with Billing Template Updates
Experience with User Management
Experience with Training
Experience with Medication Configuration
Ability to follow provided scripts and outlines
Ability to communicate findings and issues to the EHR Team

Nice To Haves

Experience with EHR systems

Responsibilities

Follow-up Worklist setup per organization (reasons for follow-up, group creation, adding users, status outlines, follow-up letters).
Order Building for non-medication orders (building/creating orders, adding to applicable organizations, creating order sets/groups).
Build lab orders for any additional lab needs per organization.
Update flowsheet permissions and groupings for any additional flowsheet modifications.
Add permissions to templates as requested.
Perform manual review of environments to note differences between configured templates and provide findings to the EHR Team.
Make updates to template configuration as requested.
ProDash setup per organization (e.g., provider access).
Create billing templates on each existing template using provided outline and validate conditional logic.
Perform system validation testing using provided script after system updates and share findings with the EHR Team.
Monitor end user support channels and provide support based on provided script and common issue resolutions.
Communicate with the EHR Team when support is needed beyond the script.
Complete updates to end user accounts (e.g., adding end date for users no longer needing access, updating locations, adding user roles, updating last name).
Notify EHR Team if an account is not located.
Test user roles as new features or changes are implemented which could impact the user role and report findings.
Test user roles per new/copied environment to ensure accuracy.
Format Scribe documentation to be more human-readable.
Create training videos and other materials based on a provided script/guidance.
Process EHR Training registration requests by verifying access setup in respective environment(s) using instructions.
Notify EHR Team of inaccuracies in training registration.
Configure Drug Item Master by selecting each site for each drug item.
Configure Medical Formulary by selecting each site and applying individual drug items.
Create order checks for each site per provided instructions.
Complete medication building of the orderable item per site per provided instructions.
Add Regional Medical Director per site for specific orderable items.
Repeat medication building process for order group and order set builds.
Transfer applicable lots from regional/central pharmacy to each site ahead of their go-live.
Set initial inventory by lot at each site prior to the site go-live.
Manually adjust inventory amounts from final current system count to future system as requested.
Complete new drug building at all applicable sites per each environment as requested.
Complete updates to drug items at all applicable sites per environment as requested.