Data Entry Manager

GoGoMeds•Southgate, KY

28d•Onsite

About The Position

GoGoMeds is seeking an experienced Data Entry Manager to oversee and support the Data Entry Department within our mail-order pharmacy. This full-time leadership role ensures pharmacy technicians across multiple locations maintain accuracy, efficiency, and compliance with company standards while managing departmental performance.

Requirements

Adaptable and Dependable – demonstrate reliability while adjusting effectively to changing priorities.
Detail-Oriented and Organized – maintain accuracy and efficiency through strong attention to detail, organizational skills, and effective time management.
Interpersonal and Conflict Resolution Skills – build positive relationships, maintain professionalism, and effectively resolve conflicts with objectivity.
Self-Managing Problem Solver – take initiative, prioritize effectively, and handle multiple tasks under pressure.
Clear Communicator – deliver concise written, verbal, and instructional communication to diverse audiences.
Continuous Learner – seek ongoing growth, skill development, and self-improvement.
Knowledge of brand and generic medications
Knowledge of medical terms, abbreviations, and pharmacy calculations
Intermediate computer and software proficiency, including Microsoft Excel and the ability to work across 2 or more systems simultaneously
High School Diploma required
At least 2-3 years of Pharmacy Technician experience
At least 2-3 years of Management experience

Nice To Haves

Associate's or Bachelor's degree preferred (business, healthcare administration, or related field), or equivalent relatable experience
PTCB Certified

Responsibilities

Uphold company policies for Pharmacy Technicians in the Data Entry Department, including attendance policy and occurrence tracking
Review PTO/Sick Time requests for Pharmacy Technicians in the Data Entry Department
Determine appropriate staffing level and hire technicians as appropriate
Perform annual reviews for each data entry team member
Provide written warnings, write-ups, etc. when disciplinary action needed
Oversee Data Entry output and workflows, monitoring technician performance and setting individual goals based on tasks, workload, and capabilities
Update existing training resources as necessary or create new material as needed
External communication with clients for order troubleshooting and resolution
Understand and uphold SLAs for clients