Data Entry Coordinator
About The Position
The Data Entry Coordinator, known internally as Logistics Data Entry Coordinator, provides administrative and data entry support to Dispatchers and Brokerage Operations by accurately processing freight-related information and documentation. This position gathers and enters work order information, maintains customer rate data, reviews records for accuracy, and organizes incoming freight paperwork to support timely shipment processing, billing, and payment. The role also assists with shipment tracking, customer and driver communications, filing, and general operational support to help ensure freight moves efficiently through the network.
Requirements
- High School Diploma or equivalent
- Customer service experience
- Basic computer skills
- Proficiency with Microsoft Word
- Strong typing skills
- Strong problem-solving and critical thinking skills
- Great work ethic
- Ability to work independently as well as collaboration with others
- Strong written and verbal communication skills
- Top-notch organizational and time management skills
- Excellent attention to detail
- Strong sense of urgency
- Receptive to feedback
Nice To Haves
- 1+ years of experience in data entry, administrative support, clerical support, or a similar office-based role
- Transportation/logistics industry experience
Responsibilities
- Gather work order and shipment information from customers and accurately enter data into applicable software systems
- Maintain customer rate information within Loadtrack
- Review entered information for accuracy and identify and correct data entry errors
- Assist with tracking freight shipments and containers and provide applicable shipment information to team members
- Answer incoming telephone calls from drivers and customers and route inquiries to the appropriate individual or department
- Prepare copies and maintain organized filing of freight-related documentation
- Provide coverage for team members and assist with administrative and operational support as needed
- Assist with general office organization and cleaning responsibilities
- Assist with departmental projects and other assigned tasks as needed
Benefits
- Individual Coverage Health Reimbursement Arrangement (ICHRA)
- Dental and Vision Insurance
- Company Paid Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance
- Company Paid Short Term Disability Insurance
- Company Paid Long Term Disability Insurance
- Hospital Indemnity Insurance
- Long-Term Care Insurance Program
- Supplemental Term Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401K with up to 4% Employer Safe Harbor Matching
- Paid Vacation
- 8 Paid Holidays
- 1 Floating Holiday
- Identity & Fraud Protection
- Pet Insurance
- Paid on a weekly basis!
- Employee referral bonus program ($500)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
