Data Entry Coordinator - Lab Data Services

LabConnect•Johnson City, TN

7d•Onsite

About The Position

The Clinical Data and Laboratory Coordinator is responsible for ensuring the accuracy and timely reporting of clinical laboratory data, encompassing both the double data entry of study data from sites via Local Laboratory reports and ongoing communication with internal departments regarding sample testing. This role collaborates with Project Management, Data Management, Site Support Services, Laboratory Integration Team and Laboratory Services to ensure prompt, accurate reporting of results and maintenance of study data.

Requirements

Excellent attention to details.
Strong planning and problem-solving skills.
Ability to adhere to established timelines, processes and procedures.
Self-motivating and ability to work well independently as well as using a collaborative team approach.
Ability to incorporate new ideas to meet workload challenges.
Ability to adapt to changing environments and requirements.
Excellent organization and time management skills, communication and multitasking.
Excellent listening and verbal comprehension skills, including ability to translate operational needs to team members.
Proficient in Microsoft Office software.

Nice To Haves

Two-year college or university program certificate preferred.

Responsibilities

Assists with double data entry of protocol study data, ensuring accuracy and consistency within the LIMS.
Communicates with Laboratory Services regarding ongoing testing of clinical trial samples.
Works different queues within the LIMS and associated clinical trials management software (e.g., Criticals/Cancellations, Overdue/Pending list, ARUP eExcepts, MayoLINK).
Investigates pending laboratory results approaching or exceeding anticipated turnaround time to ensure prompt reporting.
Collaborates with LIS, LIT, and Laboratory Services resources to resolve issues preventing laboratory results from being imported, reported, and/or released.
Assists with digital accessing of reports and filing under appropriate study folders.
Communicates with internal team members about updates, corrections, or urgent requests for results.
Answers internal and external email requests in a timely manner.
Performs problem resolution and investigation; opens and closes Jira tickets when requested.
Stays current on SOPs relevant to job duties.
Performs other related duties and tasks as necessary or assigned.