Data Entry Clerk Onsite at Holloman AFB NM
About The Position
Arcetyp LLC is seeking a professional and customer-focused TAP Data Entry Assistant to support the Military & Family Readiness Center (M&FRC) and Transition Assistance Program (TAP) at Holloman Air Force Base. The successful candidate will provide front desk reception, administrative support, data entry, customer service, scheduling, marketing assistance, and resource center support for military members and their families. This position offers the opportunity to directly support transitioning Service Members and military families while contributing to the mission of the U.S. Air Force Military & Family Readiness Program.
Requirements
- Minimum one (1) year of experience in administrative support, front desk reception, customer service, or data entry
- Experience using Microsoft Office/Microsoft 365 applications, including Outlook, Word, Excel, and Teams
- Strong written and verbal communication skills
- Ability to communicate fluently in English
- Strong organizational skills and attention to detail
- Ability to obtain and maintain access to a U.S. military installation
- Ability to successfully complete required background screening
- U.S Citizenship
- Must meet suitability screening for working in a federal government environment
- Must pass a background check
Nice To Haves
- Two years of education in social sciences or equivalent relevant experience
- Experience supporting military, government, education, workforce development, or social service programs
- Familiarity with customer databases, scheduling systems, and records management
- Experience using social media and digital marketing tools
- Knowledge of military culture, military family support programs, or Transition Assistance Program (TAP) services
Responsibilities
- Greeting and assisting customers
- Maintaining appointment schedules
- Tracking and entering TAP data into Air Force and Department of Defense systems
- Managing class registrations and attendance records
- Preparing customer correspondence and reminder emails
- Maintaining resource materials and inventories
- Supporting social media and marketing efforts
- Assisting patrons utilizing the Discovery Resource Center computer lab
- Safeguarding Personally Identifiable Information (PII) and Controlled Unclassified Information (CUI)
- Maintaining accurate records
- Providing exceptional customer service in a military environment
Benefits
- Package of compensation and benefits to full-time salaried employees
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
