Data Entry Clerk Onsite at Holloman AFB NM

Arcetyp LLC • Holloman, NM

2d • Onsite

About The Position

Arcetyp LLC is seeking a Data Entry Clerk to support a US Government client at Holloman Air Force Base. This is a part-time, onsite position requiring approximately 20 hours per week. The role involves providing front desk reception, administrative support, data entry, customer service, scheduling, marketing assistance, and resource center support for military members and their families within the Military & Family Readiness Center (M&FRC) and Transition Assistance Program (TAP). The successful candidate will be responsible for greeting customers, managing appointment schedules, entering TAP data into Air Force and Department of Defense systems, tracking class registrations and attendance, preparing correspondence, maintaining resource materials, supporting marketing efforts, and assisting patrons in the computer lab. A key aspect of the role is safeguarding Personally Identifiable Information (PII) and Controlled Unclassified Information (CUI), maintaining accurate records, and providing excellent customer service in a military setting. This position offers the opportunity to directly support transitioning Service Members and their families.

Requirements

• Minimum one (1) year of experience in administrative support, front desk reception, customer service, or data entry.
• Experience using Microsoft Office/Microsoft 365 applications, including Outlook, Word, Excel, and Teams.
• Strong written and verbal communication skills.
• Ability to communicate fluently in English.
• Strong organizational skills and attention to detail.
• Ability to obtain and maintain access to a U.S. military installation.
• Ability to successfully complete required background screening.
• U.S. Citizenship.
• Must meet suitability screening for working in a federal government environment.
• Must pass a background check.

Nice To Haves

• Two years of education in social sciences or equivalent relevant experience.
• Experience supporting military, government, education, workforce development, or social service programs.
• Familiarity with customer databases, scheduling systems, and records management.
• Experience using social media and digital marketing tools.
• Knowledge of military culture, military family support programs, or Transition Assistance Program (TAP) services.

Responsibilities

• Greeting and assisting customers at the front desk.
• Maintaining appointment schedules.
• Tracking and entering TAP data into Air Force and Department of Defense systems.
• Managing class registrations and attendance records.
• Preparing customer correspondence and reminder emails.
• Maintaining resource materials and inventories.
• Supporting social media and marketing efforts.
• Assisting patrons utilizing the Discovery Resource Center computer lab.
• Safeguarding Personally Identifiable Information (PII) and Controlled Unclassified Information (CUI).
• Maintaining accurate records.
• Providing exceptional customer service in a military environment.

Benefits

• Pay and benefits information will be provided to interested candidates that apply.
• Arcetyp offers a package of compensation and benefits to full-time salaried employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed