Data Entry / Clerical Support
About The Position
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Job Summary Iron Mountain is seeking a skilled and detail-oriented Data Entry/Clerical Support Specialist to join our Operations team . In this role, you will be responsible for inputting and managing customer inventory data within the Safekeeper system, ensuring high levels of accuracy and quality control across all digital and physical record processes .
Requirements
- 1-2 years of experience in high-volume data entry or records management with clerical and customer support experience
- Must be able to obtain a Public Trust Clearance plus customer credentials as needed
- Strong knowledge of inventory management systems and basic quality control auditing functions
- Proven ability in problem-solving and task prioritization , specifically in managing multiple data streams like destruction, permanent removals, and internal moves
- High School Diploma or equivalent ; relevant technical certifications are welcomed
Responsibilities
- Manage the end-to-end data input process by accurately keying label, location, and contract information while resolving exceptions and closing work orders in a timely manner
- Collaborate with customers, account managers, and internal project teams to research and resolve data discrepancies and provide receipt acknowledgments or requested reports
- Ensure compliance with quality control standards by performing scanning, auditing, and document preparation to guarantee high-quality electronic images and secure product delivery
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
