Data Engineer III
About The Position
American Express is seeking an experienced Database Administrator / Database Reliability Engineer to support, engineer, and optimize enterprise database platforms across on-premises and cloud environments. The role provides 24x7 production support for PostgreSQL, YugabyteDB, SQL Server, SingleStore, and cloud-native services including Amazon Aurora PostgreSQL, Amazon Aurora MySQL, Google Cloud SQL, and Google Cloud Spanner. The position focuses on high availability, reliability, performance, scalability, and operational stability through proactive monitoring, automation, self-healing capabilities, incident response, and continuous platform improvement. The role works with application, infrastructure, cloud, security, data engineering, and vendor teams to troubleshoot issues and improve platform stability. It contributes to enterprise data-platform architecture, design, engineering, and optimization, and uses automation and AI-enabled tools to improve operational outcomes. Rotational weekend and off-hours support may be required. American Express requires eligibility to work in the United States and will not pursue visa sponsorship for this position.
Requirements
- 8+ years of hands-on DBA experience supporting PostgreSQL, YugabyteDB, SQL Server, and cloud-native databases such as Amazon Aurora PostgreSQL, Amazon Aurora MySQL, Google Cloud SQL, and Google Cloud Spanner.
- Strong experience with database administration, including installation, configuration, upgrades, patching, monitoring, troubleshooting, backup and recovery, replication, and high availability.
- Deep technical knowledge of PostgreSQL, SQL Server, YugabyteDB, and cloud-native database platforms.
- Proven ability to troubleshoot complex production issues related to performance, query optimization, workload management, capacity planning, latency, availability, and reliability.
- Experience with automation and DevOps tools such as Python, Unix shell scripting, Ansible, Terraform, GitHub, and CI/CD pipelines.
- Hands-on experience with AWS and/or GCP database services, Infrastructure as Code, and monitoring and observability tools such as Grafana and DMC.
- Understanding of data engineering concepts, including data ingestion, ETL/ELT, data pipelines, data integration, and support for high-volume data workloads.
- Knowledge of ITIL processes, including Incident, Problem, and Change Management, as well as Disaster Recovery and root cause analysis.
- Strong troubleshooting, communication, ownership, and collaboration skills in a 24x7 production support environment.
- Solid understanding of database setup, configuration, administration, and replication.
- Ability to learn quickly, work independently, and take ownership of assigned responsibilities.
- Willingness to provide rotational weekend and off-hours support as needed.
- Eligibility to work in the United States; American Express will not pursue visa sponsorship.
Responsibilities
- Provide 24x7 production support for enterprise database platforms and mission-critical business applications.
- Administer database platforms, including installation, configuration, upgrades, patching, monitoring, troubleshooting, backup and recovery, replication, and high availability.
- Monitor database health, availability, capacity, and performance; identify risks and implement proactive improvements to reduce incidents.
- Manage and resolve production incidents using established Incident Management processes.
- Perform root cause analysis and drive long-term remediation through Problem Management practices.
- Plan, validate, and implement database changes in alignment with Change Management processes.
- Partner with application, infrastructure, cloud, security, data engineering, and vendor teams to troubleshoot issues and improve platform stability.
- Contribute to the architecture, design, engineering, and optimization of enterprise-scale data platforms.
- Develop automation, observability, and self-healing capabilities to improve reliability, reduce manual effort, and increase operational efficiency.
- Leverage AI-enabled tools and automation frameworks to identify improvement opportunities and accelerate operational outcomes.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% company match on retirement savings plan
- Free financial coaching and financial well-being support
- Medical, dental, vision, life insurance, and disability benefits
- Flexible working model, with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks of paid parental leave for all parents, including for pregnancy, adoption, or surrogacy
- Access to global on-site wellness centers staffed with nurses and doctors, depending on location
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
