Data Collections Specialist (Part-Time/Onsite)

One80 • Peoria Heights, IL

5d • Onsite

About The Position

The Data Collections Specialist will make non-sales calls to firm prospects with the goal of collecting data about the company. The primary goal is collecting the expiration date (x-date) of the company’s current professional liability insurance. This is a part-time position offering approximately 20 hours to start.

Requirements

• High School graduate or equivalent.
• Demonstrated proficiency with basic computer skills including – keyboarding, data entry, word processing, spreadsheets, and email.

Nice To Haves

• Previous exposure to working effectively in a call center setting is highly preferred but not required.

Responsibilities

• Collect insurance policy “X” dates and other pertinent prospect information including correct address, correct contact, fax number, number insured and an e-mail address.
• Use database for marking responses and activities in telemarketing campaign and for generating follow-up activities for the appropriate salesperson.
• Make 2 calls (one week apart) per prospect record (or until contact is made).
• Prepare a weekly report for department manager(s) detailing the number of x-dates received and an analysis of campaign details (i.e. – wrong numbers, addresses changed, etc.) using Excel templates.
• Maintain a minimum of 18 calls per hour.

Benefits

• The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED