Data Center Technician

Amazon • Fredericksburg, VA

5d • $30 - $54 • Onsite

About The Position

This is an exciting opportunity to be part of the launch team for our new
Fredericksburg, VA site! You'll be based primarily in Fredericksburg as we scale
operations. During the initial phase, which could be several months, travel to
Stafford, Louisa, and Manassas may be required to support operational needs and
training while the Fredericksburg sites ramp up to full capacity. All candidates
must be available to work any of our day or evening shifts throughout the week.
Join us as we build a strong team culture and create an exceptional workplace
from the ground up!

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

We are looking for Data Center Technicians to join our rapidly expanding team.
The position will help ensure overall availability and reliability to meet or
exceed defined service levels of data center operations. This position involves
in-depth hardware and network diagnostics followed by physical repair as well as
participating in an on-call rotation.

This position requires that the candidate selected be a US citizen and currently
possess and maintain an active Top Secret security clearance with SCI
eligibility. The position further requires that, after start, the selected
candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. This position requires the
candidate to opt into a commensurate clearance for each government agency for
which they perform AWS work.

Requirements

• 1+ years of computer networking experience
• 1+ years of Linux operating systems experience
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience with computer hardware troubleshooting and repair
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Nice To Haves

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Role may support more than one location/site.

Benefits

• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
• Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits].

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level