Data Center Technician

TEKsystems•Santa Clara, CA
•$35 - $37•Onsite

About The Position

This is a long-term ongoing Datacenter Tech opportunity. They will work in the build out and support of an NVIDIA datacenter. This will be mostly break/fix, but they must be open to installation and deployment workload as needed. The role requires Level 2 break/fix troubleshooting skills, not just part swapping, but actual Data Center Operations troubleshooting. Candidates must have experience with overnight shifts as this is an ongoing schedule. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Requirements

  • Good DC Tech break/fix troubleshooting skills (not just part swapping, but actual DCOps troubleshooting with break/fix).
  • Experience with overnight shifts.
  • Data center operations experience.
  • Cable management skills.
  • Rack and stack experience.
  • Hardware troubleshooting skills.
  • Cabling experience.
  • Experience with trouble tickets.
  • Familiarity with monitoring tools.
  • Linux knowledge.
  • Communication and people skills.
  • Racking experience.
  • Two recent valid references are required.

Responsibilities

  • Troubleshoot a variety of servers and isolate the problem that the server is encountering.
  • Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
  • Update firmware on servers to ensure the latest version is installed.
  • Configure IP addresses and default login credentials on servers.
  • Assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers.
  • Support their DC/Lab teams.
  • Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device.
  • Assist network admins who reach out requesting specific assistance with servers or switch.
  • Assist out with Level 1 responsibilities as necessary.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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