Data Center Technician (TS/SCI)

SpaceX•Hawthorne, CA
•$34 - $50

About The Position

SpaceX is hiring a Data Center Technician to join its IT Infrastructure team and help build and maintain multiple data centers. The technician will deploy and maintain infrastructure powering mission-critical systems, including servers, networks, HVAC, and power systems. The role calls for experience with different hardware architectures and an understanding of their respective strengths.

Requirements

  • High school diploma or equivalency certificate.
  • Professional experience working in a data center environment or with enterprise-grade IT hardware.
  • Active Top Secret, Top Secret SCI, or DOE Level Q clearance.
  • Willingness and ability to respond to incidents after hours.
  • Willingness to work overtime and weekends as needed.
  • Willingness to participate in an after-hours on-call rotation.
  • Willingness to travel to other sites for surge support and systems familiarization.
  • Ability to lift up to 50 pounds.

Nice To Haves

  • Certifications related to IT infrastructure, such as CompTIA Server+, CompTIA Network+, CCNA, or CDCMP.
  • Experience with data center infrastructure management (DCIM) tools to monitor, measure, manage, or control data center utilization.
  • In-depth knowledge of data center environments, servers, and network equipment.
  • Extensive experience installing, monitoring, and maintaining data center equipment.
  • Strong Linux skills, including navigating directories and the file system; manipulating files in the shell; configuring user permissions; installing packages and managing software; identifying and applying filesystem types; managing processes with Linux commands; basic troubleshooting and debugging; and Bash or other scripting.
  • Experience with power and data center cooling capacity planning.
  • Exceptional analytical and troubleshooting skills.
  • Experience working with multiple vendor hardware architectures.
  • Experience with server management tools such as HPE iLO, Cisco CIMC, and Dell iDRAC.

Responsibilities

  • Monitor and resolve networking, compute, and rack power distribution infrastructure incidents across multiple data centers.
  • Manage the full lifecycle of data center hardware, including selection, deployment, operation, maintenance, and decommissioning.
  • Physically rack and cable data center equipment.
  • Track and logically organize the physical storage of incoming data center equipment.
  • Perform quality assurance testing and resolve recurring issues.
  • Establish, schedule, and track preventative maintenance procedures.
  • Update documentation, including interconnect drawings, rack layouts, and operating procedures.
  • Monitor data center environmental conditions and power and cooling systems to ensure they are optimized for servers, switches, storage arrays, and other devices.
  • Maintain detailed quantitative performance and utilization data for reporting and analytics to identify continuous improvement opportunities.
  • Work with the supply chain team and vendors to evaluate, procure, and manage data center equipment inventory.

Benefits

  • Potential long-term incentives in the form of company stock or long-term cash awards.
  • Potential discretionary bonuses.
  • Employee Stock Purchase Plan with the ability to purchase additional stock at a discount.
  • Comprehensive medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Short- and long-term disability insurance.
  • Life insurance.
  • Paid parental leave.
  • Various other discounts and perks.
  • Accrual of three weeks of paid vacation.
  • Ten or more paid holidays per year.
  • Paid sick leave pursuant to Company policy.
  • A 10% differential in addition to base hourly pay for employees with an active clearance once officially briefed into a classified program.
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