On-Site (Data Center) Technician
Nexcess•Dallas, TX
•$20 - $24•Onsite
About The Position
Servers.com, a global leader in high-performance cloud infrastructure, is expanding and seeking skilled Data Center Technicians. This role involves working with cutting-edge technologies, ensuring service uptime, and thriving in a fast-paced environment. You will be part of a dynamic team, tackling exciting projects at the heart of infrastructure operations, contributing to the company's commitment to innovation and delivering excellence to global clients.
Requirements
- 1+ years relevant experience
- Solid working knowledge of computer hardware
- Excellent written and verbal communication skills
- Exemplary organizational skills and attention to detail
- Excellent diagnostic skills
- Proven customer service acumen
- Solid working knowledge of various Linux distributions
- Experience installing, maintaining, and troubleshooting the LAMP stack
- Basic experience with Windows Server
- Basic networking knowledge
- Understanding of different RAID configurations
- Ability to setup and configure various operating systems
- Ability to appropriately set up and decommission hardware within the constraints of the data center
Responsibilities
- Decommissioning hardware
- Destruction of data on reclaimed devices
- Track inventory and maintain accurate recordkeeping
- Test and troubleshoot hardware
- Perform audits of datacenter infrastructure
- Monitor incoming tickets, chats, and alerts. Provide initial hands-on response
- Check IP status on RBLs and process as needed
- Assembly, troubleshooting, and configuration of servers, firewalls, switches, etc.
- Installing various operating systems and applying base configurations
- Communicating with customers via telephone, chat, and email to provide exceptional support
- Perform hardware firmware upgrades, and learn new hardware platforms
- Rack servers, install cabling, and assist with other infrastructure needs
- Deploy complex, highly available infrastructure and services
- Assist with additional duties as instructed by leadership/senior techs on the team
Benefits
- 100% Employer paid Benefits options - Medical, Dental, Vision, Prescription
- Traditional and Roth 401k with company matching
- Fun employer-sponsored events
- A collaborative team culture
- Consistent/set work hours
- Challenging non-redundant daily duties
- A voice in how things get done
- Access to ongoing training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
