Data Center Technician L1

NTT Global Data Centers • Hillsboro, OR

4d • Onsite

About The Position

The Data Center Technician provides working-level data center knowledge and is responsible for the operational integrity and regulatory compliance of data center electrical, mechanical, and fire life safety systems. The role follows processes designed to maximize customer uptime cost-effectively, quickly identifies and repairs problems, ensures contractors deliver quality services, and meets internal customer demands.

The technician operates, monitors, maintains, and responds to abnormal conditions in facility systems, including mechanical, electrical, fire life safety, and building monitoring and control systems. The position supports preventive and predictive maintenance, reviews system performance and operating conditions, and contributes to operational efficiency and cost reduction. Work is performed on-site in a data center environment with varying temperatures and loud noises. The role may require nights, holidays, some weekends, and participation in after-hours notification and escalation protocols.

Requirements

• High school diploma required.
• For L1: Associate’s degree or equivalent education and/or work experience, plus at least 2 years in a mechanical/electrical position within critical facilities; data center, hospital, semiconductor, or power plant experience is preferred.
• CPR/First Aid and NFPA 70E certification during employment.
• OSHA-approved forklift certification, or ability to obtain one after hire.
• Understanding of data center mechanical, electrical, and fire life safety systems, including electrical distribution, transformers, PLCs, generators, switchgear, UPS systems, STS, ATS, PDUs, chilled water systems, CRAC/CRAH units, and pre-action sprinkler systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, relevant compliance issues, and building codes related to fire life safety.
• Knowledge of industrial safety practices, including lockout/tagout, arc flash protection, OSHA requirements, and state regulations.
• Familiarity with data trending, tracking, and analysis, and ability to use PC-based integrated critical monitoring systems.
• Hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems, including chillers, cooling towers, heat exchangers, water treatment systems, VFDs, pumps, HVAC equipment, humidification systems, filters, BMS and PLC controls, diesel generators, fuel/oil systems, electrical generation and distribution, static UPS systems, and double-interlock pre-action systems.
• Excellent written and verbal communication skills and ability to communicate effectively with customers, internal staff, and contractors.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Project.
• Ability to work effectively in a team and coordinate, supervise, and communicate with contractors performing maintenance or upgrades.
• Ability to learn quickly, address issues during or after normal working hours, and work in a rigorous, process-driven environment.
• Logical analysis, problem-solving, critical-thinking, complex problem-solving, and multitasking skills.
• Ability to operate hand and machine tools, electrical tools such as a multimeter or infrared camera, and a forklift.
• Comfort working in a high-stress, fast-paced environment with shifting priorities.
• Ability to work a shift that may include nights, holidays, and some weekends.
• Ability to process hands-and-eyes requests, including tape rotation, rack-and-stack equipment, hardware inventory, power-cycling devices, and patch-cable installation or removal.
• Ability to lift and carry equipment weighing up to 50 pounds, climb ladders, and work on raised platforms.
• Must be willing to participate in after-hours notification and escalation protocols and wear leather close-toed shoes with a solid rubber sole.

Nice To Haves

• Critical-facilities experience in a data center, hospital, semiconductor facility, or power plant.

Responsibilities

• Develop approaches to minimize operational costs, improve efficiency, and implement new strategies.
• Operate, monitor, maintain, and respond to abnormal conditions in mechanical, electrical, fire life safety, and building monitoring and control systems.
• Test electromechanical assemblies and electronic voltmeters; read blueprints, schematics, diagrams, and technical orders to determine work methods and sequences.
• Inspect parts for surface defects and install, align, fit, or assemble electrical and electronic parts using hand or power tools.
• Analyze systems and operating conditions to recommend technologies and improve operational efficiency and cost reduction.
• Provide feedback to DCO Engineering about the effectiveness of standards and processes.
• Work with contractors and consultants to review quality assurance for system expansions, corrections, and upgrades.
• Work with the CF Ops Lead Technician to track and complete preventive and predictive maintenance and determine system maintenance requirements.
• Manage systems to avoid unplanned customer-impacting events and support customer and internal demands.
• Perform other duties as assigned and maintain regular, predictable attendance.

Benefits

• Annual bonus eligibility for regular full-time employees, with payout dependent on individual and company performance.
• Paid time off.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life and supplemental insurance.
• Short-term and long-term disability coverage.
• Flexible spending account.
• 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED