Data Center Technician L1

NTT Global Data Centers • Hillsboro, OR

5d • $33 - $61

About The Position

The Data Center Technician provides working-level data center knowledge and is responsible for the operational integrity and regulatory compliance of data center electrical, mechanical, and fire life safety systems. The role follows processes designed to maximize customer uptime cost-effectively, rapidly identify and repair problems, ensure contractors deliver quality services, and meet internal customer demands.

The technician operates, monitors, maintains, and responds to abnormal conditions in facility systems, including mechanical, electrical, fire life safety, and building monitoring and control systems. The position supports preventive and predictive maintenance, reviews and improves operating efficiency, coordinates contractor work, and helps avoid unplanned customer-impacting events. Work is on-site in a data center environment, with varying temperatures and loud noises. The position may require nights, holidays, weekends, and participation in after-hours notification and escalation protocols.

The posting also includes a remote-work statement that conflicts with its explicit requirements that the role must be on-site and that no telecommuting is permitted; therefore, the work location is unclear from the posting.

Requirements

• High school diploma or GED required; the L1 section additionally requires an associate’s degree or equivalent education and/or work experience.
• At least 2 years in a mechanical/electrical position within critical facilities, preferably a data center, hospital, semiconductor facility, or power plant, for L1.
• Understanding of data center mechanical, electrical, and fire life safety systems, including electrical distribution, transformers, PLCs, generators, switchgear, UPS systems, STS, ATS, PDUs, chilled water systems, CRAC/CRAH units, and pre-action sprinkler systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, relevant compliance issues, and building codes related to fire life safety.
• Current knowledge of industrial safety practices, including lockout/tagout, arc flash protection, OSHA requirements, and state regulations.
• Familiarity with data trending, tracking, and analysis, and ability to use PC-based integrated critical monitoring systems.
• Hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems, including chillers, cooling towers, heat exchangers, water treatment systems, VFDs and pumps, HVAC equipment, humidification systems, generators, fuel/oil systems, electrical generation and distribution, UPS systems, and double-interlock pre-action systems.
• Excellent written and oral communication skills and ability to communicate effectively with customers and internal staff and work in a team environment.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Project.
• Ability to learn quickly, address issues during or after normal working hours, operate in a process-driven team environment, logically analyze and solve problems, and manage multiple projects.
• Ability to operate hand and machine tools, electrical tools such as a multimeter or infrared camera, and a forklift.
• Must be comfortable working in a high-stress, fast-paced environment with shifting priorities and able to work shifts that may include nights, holidays, and some weekends.
• Critical thinking and complex problem-solving skills.
• CPR/First Aid and NFPA 70E certification during employment.
• OSHA-approved forklift certification, or ability to obtain one after hire.
• Must be willing to participate in the after-hours notification and escalation protocol and wear leather, closed-toe shoes with a solid rubber sole.
• Physical requirements include primarily walking, standing, and bending, with some sitting; effective verbal, visual, and listening communication; close visual work at a computer terminal; dexterity to operate equipment and computer peripherals; lifting and carrying equipment up to 50 pounds; and climbing ladders and working on raised platforms.
• Must work on-site; no telecommuting is permitted, according to the work-conditions section.

Nice To Haves

• Experience in a data center, hospital, semiconductor facility, or power plant is preferred.

Responsibilities

• Develop approaches to minimize operational costs, improve efficiency, and implement new strategies.
• Operate, monitor, maintain, and respond to abnormal conditions in mechanical, electrical, fire life safety, and building monitoring and control systems.
• Test electromechanical assemblies and electronic voltmeters; read blueprints, schematics, diagrams, or technical orders to determine process methods and sequences.
• Inspect parts for surface defects and install, align, fit, or assemble electrical, electronic, and other component parts using hand or power tools.
• Analyze systems and operating conditions, recommend technologies and improvements, and promote efficient, cost-effective operations for internal and external customers.
• Provide feedback to DCO Engineering on the effectiveness of existing standards and processes.
• Work with contractors and consultants to review quality assurance for system expansions, corrections, and upgrades.
• Work with the CF Ops Lead Technician to track and complete preventive and predictive maintenance and determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Manage systems to avoid unplanned customer-impacting events.
• Perform other duties as assigned and maintain regular, predictable attendance.
• Process hands-and-eyes requests, including tape rotation, rack-and-stack equipment, hardware inventory, power cycling devices, and patch cable installation or removal.
• Coordinate, supervise, and communicate with contractors performing maintenance or upgrade work.

Benefits

• Annual bonus for regular full-time employees, with payout dependent on individual and company performance.
• Paid time off.
• Medical, dental, and vision benefits.
• Life and supplemental insurance.
• Short-term and long-term disability coverage.
• Flexible spending account.
• 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree